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Symantec Messaging Gateway Logo
Symantec Messaging Gateway Logo
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Symantec Messaging Gateway

Composite Score
7.3 /10
CX Score
7.6 /10
Category
Symantec Messaging Gateway
7.3 /10

What is Symantec Messaging Gateway?

The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.

Company Details


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Awards & Recognition

Symantec Messaging Gateway won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Messaging Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Messaging Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Messaging Gateway?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Generous Negotitation
  • Includes Product Enhancements
  • Helps Innovate

Feature Ratings

Average 81

Anti Spam and Bulk Email Detection

84

Data Loss Prevention

83

Anti Phishing and Spear Phishing

82

Anti Malware Signature Detection

82

Email Retention and Archiving

81

End User Spam Visibility and Controls

80

Reporting Components

80

Encryption and Decryption

80

Hosted Email Support

79

URL and Malware Detection

78

Anti Malware Behavioral Detection

78

Vendor Capability Ratings

Average 78

Ease of Customization

84

Ease of IT Administration

84

Ease of Implementation

82

Availability and Quality of Training

81

Ease of Data Integration

78

Breadth of Features

77

Business Value Created

76

Product Strategy and Rate of Improvement

76

Vendor Support

76

Quality of Features

75

Usability and Intuitiveness

74

Symantec Messaging Gateway Reviews

Keive B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Symantec Messaging Gateway email security solution

Likeliness to Recommend

1 /10

What differentiates Symantec Messaging Gateway from other similar products?

Graphical User interface

What is your favorite aspect of this product?

Graphical User interface

What do you dislike most about this product?

content filtering

What recommendations would you give to someone considering this product?

provides inbound and outbound messaging security

Pros

  • Enables Productivity
  • Altruistic
  • Acts with Integrity
  • Helps Innovate
  • Role: Operations
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Great Product, great value.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Client Friendly Policies
  • Fair
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Ease of us. Great quality

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Continually Improving Product
  • Trustworthy
  • Effective Service

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