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Symantec Email Security.cloud

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Symantec Email Security.cloud
8.0 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details


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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Respectful
  • Enables Productivity

Feature Ratings

Average 77

Anti Malware Behavioral Detection

81

Hosted Email Support

80

URL and Malware Detection

79

Reporting Components

78

Anti Malware Signature Detection

78

Anti Spam and Bulk Email Detection

78

Email Retention and Archiving

77

Anti Phishing and Spear Phishing

77

Encryption and Decryption

75

End User Spam Visibility and Controls

74

Data Loss Prevention

72

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Data Integration

80

Ease of IT Administration

80

Quality of Features

78

Vendor Support

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Business Value Created

76

Breadth of Features

76

Ease of Customization

75

Symantec Email Security.cloud Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2021

Integrates well with on-prem Symantec products

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Helps Innovate

Ernest P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Powerful protection against advanced email threats

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

This Symantec product differs from others because it has an easy implementation and administration, it offers a simple use so that any user can handle it, this is because it is made up of easily accessible functions, it is based on an analysis of precise and fast behavior that helps to deal with the presence of ransomware, malware and spam, offers a high defense against phishing by implementing threat isolation and spoofing controls, in addition to providing the user with detailed reports that allow in depth knowledge of attacks.

What is your favorite aspect of this product?

I like that it has the ability to isolate suspicious links or possible downloads from the web from the email, this is thanks to the fact that it has advanced email analysis, spam filtering and isolation, which has a high detection of threats and the one that allows to prioritize incidents so that a faster response can be given and thus damages can be repaired before they are greater.

What do you dislike most about this product?

Processing the scans can be a slow process especially when you are in front of a large amount of email, also updating the software implies having to uninstall its previous version so this process can be somewhat tedious.

What recommendations would you give to someone considering this product?

A software to consider given that today there are more and more threats to which you are exposed by email, and this Symantec software has the ability to deal with these, in addition to integrating with other Symantec products, guarantees protection against data loss and encryption.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Diego Leonardo V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2021

Easy implementation

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

integration with a Symantec DLP on-premises

What is your favorite aspect of this product?

DLP Integration, Imagen Scaning and Link Protection

What do you dislike most about this product?

It takes a bit to apply policies

What recommendations would you give to someone considering this product?

a very good product and easy to implement

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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