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Symantec Email Security.cloud Logo Award Winner Product Badge
Symantec Email Security.cloud Logo Award Winner Product Badge
Broadcom

Symantec Email Security.cloud

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Symantec Email Security.cloud
8.0 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details


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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Respectful
  • Enables Productivity

Feature Ratings

Average 77

Anti Malware Behavioral Detection

81

Hosted Email Support

80

URL and Malware Detection

79

Reporting Components

78

Anti Malware Signature Detection

78

Anti Spam and Bulk Email Detection

78

Email Retention and Archiving

77

Anti Phishing and Spear Phishing

77

Encryption and Decryption

75

End User Spam Visibility and Controls

74

Data Loss Prevention

72

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Data Integration

80

Ease of IT Administration

80

Quality of Features

78

Vendor Support

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Business Value Created

76

Breadth of Features

76

Ease of Customization

75

Symantec Email Security.cloud Reviews

Alexandra F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Is an excellent choice in terms of security featur

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Email Security from Symantec. Cloud is an antispam program that also includes other security features such as malware and antivirus scanning for attachments and bad links, spearphishing control, and attachment sandbox testing. All of these security features keep malicious or potentially harmful emails out of your organization's four walls. Because it is a cloud-based service that is highly scalable, this program is ideal for implementation in any company. It provides a wide range of security services while requiring no hardware. The service is also available on a monthly basis and is easy to set up. In addition to basic anti-spam services.

What is your favorite aspect of this product?

Symantec Email Security.cloud (previously MessageLabs) provides superior anti-spam protection that works independently of your perimeter network. The use of Symantec Email Security.cloud eliminates the need for your systems to process, log, and store SPAM and other unsolicited messages. Symantec Email Security.cloud adds value in message compliance environments by sanitizing the flow of unwanted email messages before they are archived and processed for compliance purposes. The Symantec Email Security.cloud application enables us to perform advanced email and threat scanning, which goes above and beyond the basic anti-spam services.

What do you dislike most about this product?

Because it outperforms some of its competitors, advanced filtering and scanning should be considered for continuous updating. Searching within the console can be time-consuming at times, especially if you're making minor changes and updating frequently. Since Symantec acquired this product, the features appear to have slowed; previously, it was part of MessageLabs. Advanced email and threat scanning is available. Prior to email delivery, sandbox attachments are tested for malicious threats such as Ransomware. Prior to email delivery, sandbox attachments are tested for malicious threats such as Ransomware.

What recommendations would you give to someone considering this product?

Maintaining Phishing Prevention is a good way to avoid phishing attacks and potential transfer requests. It provides us with excellent anti-spam protection. Keeps the highest level of antivirus protection active. Keeps an eye on email functionality at all times. Symantec Email Security.cloud protects the entire enterprise with anti-spam, anti-virus, and anti-malware filtering, making it more secure, efficient, and cost-effective. Symantec Email Security.cloud includes a centralized management dashboard to aid in enterprise management. With Symantec Email Security.cloud, you can easily manage multiple email domains and customize protection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Md. Masudul H.

  • Role: Student Academic
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

provided us with excellent service and security

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

It is incredibly easy to set up and administer. However, the best course of action is to gather as much information as possible..

What is your favorite aspect of this product?

Filters spam and malware on the highest possible level Provides stable service • Data Loss Prevention • Malware Prevention • Spam • Phishing Attacks • Bulk Email • Skeptic Intelligence • Global Intelligence Network

What do you dislike most about this product?

It's difficult to think of anything negative to say about the product. Many settings, such as Data Protection rules, are limited as compared to its predecessor, Symantec Messaging Gateway. What is accessible is extremely good, however, the customization of the policies is limited.

What recommendations would you give to someone considering this product?

It is one of the best in terms of email security, but it frequently falls short of the expectations of consumers who are accustomed to other products.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Dustin S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Maintain a high degree of security at all times

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Functions with dots are preferred. The security link URL always keeps us up to date on the status of the reason, but it is not always up to me to change an email address, without having to configure it individually. The rate of delay in mail delivery is minimal. High level of accessibility. Several offshore security qualifications are held. Cost validity Simple to set up.

What is your favorite aspect of this product?

It is easy to set up, and there are hardly any email delays. I was relieved to be able to use it because it assisted in reducing spam and malware messages to some level. Due to a large number of users and distributions, Symantec. cloud server periodically registered as a blacklist on the distribution destination server, resulting in the mail not reaching the client. We were able to significantly reduce the number of difficulties, specific effects, and unwanted emails that we had to deal with, as well as eliminate the hassle of configuring unique URLs. The characteristics, points, and security aspects that contributed to the problems

What do you dislike most about this product?

Spam and malware messages have been reduced. The mail delay rate is lower than it was before the introduction of this product.

What recommendations would you give to someone considering this product?

The "Symantec Email Security. cloud" email security service is a cloud-based email security solution that protects your company from different hidden email risks by blocking targeted spear-phishing and other email cyberattacks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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