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Symantec Email Security.cloud Logo Award Winner Product Badge
Broadcom

Symantec Email Security.cloud

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Symantec Email Security.cloud
8.0 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details


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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Respectful
  • Enables Productivity

Feature Ratings

Average 77

Anti Malware Behavioral Detection

81

Hosted Email Support

80

URL and Malware Detection

79

Reporting Components

78

Anti Malware Signature Detection

78

Anti Spam and Bulk Email Detection

78

Email Retention and Archiving

77

Anti Phishing and Spear Phishing

77

Encryption and Decryption

75

End User Spam Visibility and Controls

74

Data Loss Prevention

72

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Data Integration

80

Ease of IT Administration

80

Quality of Features

78

Vendor Support

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Business Value Created

76

Breadth of Features

76

Ease of Customization

75

Symantec Email Security.cloud Reviews

Shefali S.

  • Role: Operations
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product.

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Security and some features stand out this product from similar products

What is your favorite aspect of this product?

The level of security it provides to the user

What do you dislike most about this product?

Usability is not that much of user friendly

What recommendations would you give to someone considering this product?

Interface should be little more user friendly

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Client's Interest First

Harsh S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A long way to go!

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

It is different from other options available because it is more reliable and more user friendly.

What is your favorite aspect of this product?

Symantec Email Security.cloud provides differentiated or unique product features or vendor capabilities.

What do you dislike most about this product?

It is a little bit costlier than the other options available in the market.

What recommendations would you give to someone considering this product?

I would suggest everyone to use this product atleast once to have some very nice user experience.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Caring

Sanjana B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Good marketing email filtering, bad UI/UX

Likeliness to Recommend

8 /10

What differentiates Symantec Email Security.cloud from other similar products?

No frills and straight-forward management of email gateway and filtering rules

What is your favorite aspect of this product?

It's nice product to secure emails, we have tried multiple products but this was quite useful.

What do you dislike most about this product?

The product has generally done a good job of filtering out spam and phishing emails, which has helped to reduce the amount of unwanted messages for users. However, I've noticed occasional delays in delivery and the user interface is a bit clunky.

What recommendations would you give to someone considering this product?

Symantec Endpoint Email Security is a cloud based email security solution. It helps to protect from Phishing and Spear Phishing attacks which comes via email. It provides additional layer of email security to filter the Spam. We can allow and Block IPs and Domain as per the company need. So, good to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

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