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Swimlane Inc.

Swimlane

Composite Score

8.2 /10

CX Score

8.4 /10

34 Reviews Write a Review

What is Swimlane?

Swimlane Turbine is the world's fastest and most scalable security automation platform. It is the triple threat of automation, generative AI and low-code that security teams need to solve the most challenging problems across the entire security organization. Only Turbine can execute 25 million actions per day, 10 times faster than any other platform, provider or technology.

Company Details

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Awards & Recognition

Swimlane won the following awards in the Security Orchestration, Automation, and Response category

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Swimlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swimlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swimlane?

2% Negative

0% Neutral

98% Positive

Pros

Helps Innovate
Performance Enhancing
Transparent
Enables Productivity

Feature Ratings

Average 82

Orchestrate & Automate

Integration Capabilities

Collective Analytics Layer

Case Management

Integration with IR Management

Capable of Use Case Development

Dashboards

Automated Phishing Handling

Document & Artifact Storage

Team Collaboration

Feedback Loop

Vendor Capability Ratings

Average 84

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Swimlane Videos

Swimlane Reviews

Collin S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use, highly customizable!

Likeliness to Recommend

10 /10

What differentiates Swimlane from other similar products?

Swimlane is highly customizable while others are not.

What is your favorite aspect of this product?

Swimlane support is great!

What do you dislike most about this product?

Lack of training.

What recommendations would you give to someone considering this product?

Take the time to learn the product.

Pros

Continually Improving Product
Trustworthy
Respectful
Client Friendly Policies

Cons

Under Delivered

Patrick B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

I love the personalization Swimlane offers

Likeliness to Recommend

9 /10

What differentiates Swimlane from other similar products?

I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed.

What is your favorite aspect of this product?

My favorite aspect is the various amount of integrations,

What do you dislike most about this product?

Wish there was more training for the product.

What recommendations would you give to someone considering this product?

Take the time to learn the product and understand its features early on. It takes some time to get used to, but once you are accustomed to Swimlane, it makes processes and flows easier.

Pros

Continually Improving Product
Trustworthy
Respectful
Client Friendly Policies

Cons

Under Delivered

thomas r.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Learning curve but great product

Likeliness to Recommend

10 /10

What differentiates Swimlane from other similar products?

The people, super knowledgable and go the extra mile.

What is your favorite aspect of this product?

Ease of integration and support

What do you dislike most about this product?

Bit of a learning curve without previous experience

What recommendations would you give to someone considering this product?

Don't be afraid to rely on them for support and assistance

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements

How We Deliver

Swimlane

What is Swimlane?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Swimlane Ratings

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Swimlane?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Dashboards Create multiple, custom dashboards tailored to different teams.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Document & Artifact Storage Extensible storage to meet growing needs. The ability to link documents and artifacts to relevant intelligence or other information.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Swimlane Videos

Build a playbook to augment your case management in less than 5 min with Turbine Canvas

How Automate SIEM Alert Triage

Hero AI Case Summarization and Crafted Prompts Demo

The SecOps Triple Threat: Automation, AI and Low-code

RV Connex Chooses Swimlane As “The Powerhouse” Of Their SOC

Case Management for Phishing Triage Use Case Video

Phishing Alert Triage Use Case | Swimlane Demo Video

Weedmaps Relies on Swimlane for Endless DevSecOps Automation

Swimlane Reviews

Collin S.

Easy to use, highly customizable!

Likeliness to Recommend

Pros

Cons

Patrick B.

I love the personalization Swimlane offers

Likeliness to Recommend

Pros

Cons

thomas r.

Learning curve but great product

Likeliness to Recommend

Pros

Cons

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Tines

Title

Feature Ratings

Orchestrate & Automate

Integration Capabilities

Collective Analytics Layer

Case Management

Integration with IR Management

Capable of Use Case Development

Dashboards

Automated Phishing Handling

Document & Artifact Storage

Team Collaboration

Feedback Loop

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training