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Staffbase Inc.

Staffbase

8.2 /10
Category
Staffbase
8.2 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 81

Rewards Recognition

87

Intranet

86

Employee Directory

86

Pulse Surveys

86

Newsletter Creation

85

Mobile

84

Instant Messaging

81

Surveys and Polling

78

Single Sign-On (SSO)

77

Emergency Notification

77

News Feeds, Alerts & Notifications

77

Vendor Capability Ratings

Average 83

Breadth of Features

92

Quality of Features

88

Vendor Support

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

85

Ease of Implementation

84

Ease of IT Administration

84

Ease of Data Integration

82

Availability and Quality of Training

78

Business Value Created

75

Ease of Customization

72

Staffbase Reviews

Hardik T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic employee app; one platform for all

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Our team has about 60% non-desk employees, making internal communication difficult. We discovered a platform with Staffbase that enables us to communicate with every employee of the business.

What is your favorite aspect of this product?

Staffbase helped us as a business from the beginning with the development of the internal communication platform and provided excellent assistance with the well-structured onboarding procedure during the platform's debut. Additionally, we choose Staffbase as a partner since, as a business, we continue to receive support even after the platform has been introduced to ensure the success of internal communication.

What do you dislike most about this product?

Staffbase assists us in streamlining internal communication between departments and locations within our business and in connecting our employees. Long development times for urgently required and frequently requested innovations.

What recommendations would you give to someone considering this product?

Easy-to-use internal communication tool, especially for non-desk workers. comprehensive customization, a tonne of widgets, and user-friendly features. Typically excellent, cordial, and prompt customer service.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rajiv R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Staffbase Meets All Requirements

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

There were some menu difficulties that we resolved, but it was a simple fix. The next advantage is the instantaneous communication we can have with our personnel.

What is your favorite aspect of this product?

We can close the communication gap in our organization thanks to Staffbase. Our intranet can be changed quickly and easily using Staffbase, and it is accessible from practically any computer or mobile device. Information is readily available to employees.

What do you dislike most about this product?

While some features appear to be very well thought out, others are either missing altogether or require challenging API calls. The best illustration of this is the calendar plugin, which is deficient in fundamental features like repeated events, for instance.

What recommendations would you give to someone considering this product?

The admin interface is my favorite feature of the Staffbase software. It is simple to use and quick to make adjustments so that your staff members are always aware of notifications and information.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Pratham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Simple to use Suitable with Outlook

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Employee engagement is improving while communication obstacles are being removed. The push notification option when submitting content has a substantial advantage that we continue to observe: posts that send out alerts are viewed far more frequently than posts that don't. Last but not least, the option to completely personalize the app within the app stores has helped with employee awareness.

What do you dislike most about this product?

We have not observed any overt dissatisfaction with Staffbase. I've asked my Staffbase contact, "Is this possible?" or "Accomplish we have the capacity to do this?" on occasion, and I ALWAYS receive a timely response with an answer.

What recommendations would you give to someone considering this product?

Consider Staffbase if you're seeking for a communication tool that can be customized for your audience. Permit at least one person in your organization to serve as the application's "champion" in order to assure its success.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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