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Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase Inc.

Staffbase

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Staffbase
8.4 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Newsletter Creation

87

Pulse Surveys

87

Instant Messaging

86

Rewards Recognition

86

Employee Directory

85

Intranet

84

Emergency Notification

83

Mobile

83

Single Sign-On (SSO)

83

Surveys and Polling

82

Application Integration

80

Vendor Capability Ratings

Average 84

Quality of Features

89

Vendor Support

88

Breadth of Features

88

Ease of Data Integration

86

Usability and Intuitiveness

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

82

Business Value Created

81

Ease of Customization

76

Staffbase Reviews

Francisco G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Staffbase Revolutionizes Employee Engagement

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Staffbase's feedback system sets it apart with instant survey deployment and response collection. The platform's mobile-first approach ensures high accessibility, while its sophisticated analytics help track employee sentiment and participation rates.

What is your favorite aspect of this product?

The platform excels in creating interactive surveys and polls that encourage employee participation. Its user-friendly interface makes it easy for managers to gather and analyze feedback, while the mobile app ensures convenient access.

What do you dislike most about this product?

The platform could offer more customization options for survey templates and provide more advanced branching logic for complex feedback scenarios.

What recommendations would you give to someone considering this product?

Staffbase has revolutionized how we gather and act on employee feedback. The nature of the platform has improved our response time to employee concerns, leading to higher engagement levels and more effective internal communications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Viviana B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Staffbase helps teams communicate better

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

A predefined project timeline visualization tool would greatly increase project tracking functions. It will also add automated performance analytics and predictive deadline forecasting, which would help supervisors make individualized decisions. Additionally, the addition of a machine learning component that suggests the best communication pattern by team engagement metrics will increase efficiency. The platform allows segmentation of communication channels according to department and project to prevent information overflow, but is transparent.

What is your favorite aspect of this product?

This interface is intuitive, and data can be disseminated at speed through a variety of formats, including text, video, and interactive polls. It provides a customized analytics dashboard that shows you message reach and engagement. Emergency broadcast features guarantee that everyone gets the important information at the same time, and templates make routine communications a much easier task. This is why Staffbase stands out for being mobile first in how it services its users, so that not all employees have to be at a desk. The instant translation destroys the barriers of language in multinational teams.

What do you dislike most about this product?

For large technical documents and CAD files, the file sharing system could be stronger. Complex search queries sometimes struggle to work correctly, and offline mode is not as advanced as in the online version.

What recommendations would you give to someone considering this product?

Being Production Supervisor Engineer, Staffbase has changed the ways we run communication within the team. More recently, during a critical equipment maintenance project, the instant notification system on the platform had enabled us to coordinate rapid response teams and keep moving production along. Knowing that we could create targeted communication channels meant less noise and less need to remember which message we were supposed to be remembering.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Oscar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Boosts internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Compared to other similar products like Slack and Microsoft Teams, we chose Staffbase for its exclusive focus on internal communication and its ability to be customized to fit our specific needs. We find Staffbase to be more effective at improving internal communication and creating a more collaborative work environment.

What is your favorite aspect of this product?

We use Staffbase to improve internal communication and collaboration across all departments. The software addresses the problem of disconnect between employees by providing a centralized platform for sharing important news, events, and resources. Its scope of use includes creating custom posts, polls, real-time chats, and the ability to follow other colleagues to stay on top of their updates.

What do you dislike most about this product?

I have found that the post editing option can be a bit limited

What recommendations would you give to someone considering this product?

The overall experience with Staffbase has been positive and has had a significant impact on our business goals by improving internal communication and collaboration between teams. We would recommend Staffbase to any organization looking to boost internal communication and strengthen employee relationships.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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