
What is Spike?
Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 93%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spike?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyboard Mouse Control
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Spike Reviews

Lokesh K.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
Spike makes the complex email to friendly message.
Likeliness to Recommend
What differentiates Spike from other similar products?
Its chat feature makes its most unique app. It makes job easy as people are more comfortable in discussion on chats instead of long mails. Chat message helps in quick closure of activities in comparison to mails chain. After every decade, some innovation comes and change the ordinary ways. Spike is going to be that app which will bring that revolutionary change in how people connect and work.
What is your favorite aspect of this product?
Chat feature is most favorite and and in opinion and this feature is competing strength of Spike
What do you dislike most about this product?
Nothing to dislike as it makes my life easy😎
What recommendations would you give to someone considering this product?
Improve and add AI response with 4-5 options for a message/mail. For example: Person 1 sent a message "when you will be able to share assignment" so now person 2 should get choices of AI generated response like 1) Will submit it by today 2) Will submit by tomorrow 3) Working on it 4) Yes, almost done
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Arpit N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Fabulous its very good
Likeliness to Recommend
What differentiates Spike from other similar products?
This is very easy to use
What is your favorite aspect of this product?
User interface is very good
What do you dislike most about this product?
Sometime lagged
What recommendations would you give to someone considering this product?
Must use and cery usefull
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Naveed a.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2024
"MY TRUSTED WORKING PARTNER"
Likeliness to Recommend
What differentiates Spike from other similar products?
Spike is made with simplicity, it's dashboard is user friendly even for beginners and has amazing features,with spike you can easily send information to reach out to many people all at once,urgent meetings can be conducted all thanks to spike
What is your favorite aspect of this product?
Spike has features such as instant messaging which enables communication between me and my colleagues, we can send and receive messages using spike and this helps us to work together towards an ongoing projects, we can also engage into an audio call when necessary and discuss important facts about work using the same same platform, video calls are also part of spike and this brings an aspect of effective communication since you can see the other colleagues on your own gadget.
What do you dislike most about this product?
I have not come across anything as a dislike with spike
What recommendations would you give to someone considering this product?
For a company that values team work and collaboration,this is the tool for it, employee can engage into serious conversations without leaving their desk and this saves on time and Also boost productivity.try this tool in your company and see the results that come with it.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service