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SolarWinds

SolarWinds AppOptics

Composite Score
7.0 /10
CX Score
7.4 /10
Category
SolarWinds AppOptics
7.0 /10

What is SolarWinds AppOptics?

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

Company Details


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SolarWinds AppOptics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SolarWinds AppOptics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

86 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SolarWinds AppOptics?

4% Negative
8% Neutral
88% Positive

Pros

  • Caring
  • Saves Time
  • Respectful
  • Helps Innovate

Feature Ratings

Average 70

Server Monitoring

74

Scalability

73

Dependency Tracking

73

Application Logging

73

Cloud/On-Prem/Hybrid Deployment

72

Application Request Tracing

71

Code Performance Monitoring

71

Application Discovery

70

Error Reporting

70

Real User Monitoring

69

Application Metric Reporting

68

Vendor Capability Ratings

Average 72

Ease of Data Integration

77

Quality of Features

76

Business Value Created

76

Ease of IT Administration

74

Vendor Support

72

Availability and Quality of Training

72

Ease of Customization

72

Usability and Intuitiveness

71

Breadth of Features

70

Ease of Implementation

70

Product Strategy and Rate of Improvement

69

SolarWinds AppOptics Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Would use again

Likeliness to Recommend

6 /10

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Caring

Mafaaz M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Good product for monitoring

Likeliness to Recommend

5 /10

What differentiates SolarWinds AppOptics from other similar products?

Pricing and quality

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Less resources in troubleshooting and issues related

What recommendations would you give to someone considering this product?

Cost effective

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Security Frustrates

Ricardo C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Fantastic product, easy to use

Likeliness to Recommend

8 /10

What differentiates SolarWinds AppOptics from other similar products?

Haven't used other similar products

What is your favorite aspect of this product?

Server monitoring

What do you dislike most about this product?

Web based interface

What recommendations would you give to someone considering this product?

Do your research to make sure you are taking advantage of all the products

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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