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Sign In Enterprise (formerly Traction Guest)

Sign In Enterprise

Composite Score
7.6 /10
CX Score
7.8 /10
Category
Sign In Enterprise
7.6 /10

What is Sign In Enterprise?

Sign In Enterprise (Formerly Traction Guest) provides organizations with a single place to secure, manage and govern an entire cycle of visitor operations. This makes welcoming applicants, contractors, partners, customers, vendors or investors as seamless as can be.

Company Details


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Awards & Recognition

Sign In Enterprise won the following awards in the Visitor Management category

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Sign In Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sign In Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

99 Plan to Renew

8
Since last award

82 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sign In Enterprise?

0% Negative
15% Neutral
85% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Electronic Signatures

93

Registration Management

90

Mobile

89

Visitor Authentication and Monitoring

88

Real-Time Alerts and Notifications

87

Dashboards, Analytics and Reporting

87

Badge Printing

85

API Integration

80

Vendor Capability Ratings

Average 84

Quality of Features

89

Vendor Support

88

Availability and Quality of Training

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Implementation

82

Business Value Created

82

Ease of IT Administration

81

Sign In Enterprise Reviews

Rachel L.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Well Organized and Customizable

Likeliness to Recommend

9 /10

What differentiates Sign In Enterprise from other similar products?

The pre-registration that generates a QR code to sign in with 1 swipe of the phone

What is your favorite aspect of this product?

The ability to send important information ahead of a visit

What do you dislike most about this product?

It can be time consuming to change the contents and material being sent.

What recommendations would you give to someone considering this product?

If you get a lot of guests, or if you have to control the type of guests you get, this makes it much easier and takes the stress off your plate.

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Helps Innovate

Stacey M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great product, full of great features

Likeliness to Recommend

9 /10

What differentiates Sign In Enterprise from other similar products?

How many options and configurations they offer.

What is your favorite aspect of this product?

Ease of use and implimentation.

What do you dislike most about this product?

The cost is a bit higher than we wanted to pay.

What recommendations would you give to someone considering this product?

I would recommend test driving all products. Traction Guest is a robust software and is not right for everyone.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Oliver C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

The best product out there!

Likeliness to Recommend

10 /10

What differentiates Sign In Enterprise from other similar products?

We're based in Canada, so our data privacy policies is really important. That was our main decision factor. Secondly, the umbrella of features is exactly what we were looking for.

What is your favorite aspect of this product?

Teams notifications!!

What do you dislike most about this product?

At first, TractionGuest didn't support Teams notifications, it was only available for US customers. So we had to wait 1 full year before they added the feature for us, canadian customers. Aside of that, it's been a real bliss working with TG.

What recommendations would you give to someone considering this product?

I've done my due diligence and I'm really happy with my decision. I don't regret anything and I would choose TG all over again if I had too, no questions asked

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing