What is ServiceNow PPM?
Get visibility into all work—traditional, agile, and hybrid with ServiceNow PPM. Balance capacity against demand and optimize your portfolios to achieve business value.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow PPM?
Pros
- Respectful
- Reliable
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
ServiceNow PPM Reviews
Akshay G.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Perfect for Client Management no disappointmente.
Likeliness to Recommend
What differentiates ServiceNow PPM from other similar products?
I am really amazed after using ServiceNow PPM , can clear state the difference i felt because i have worked on similar products but ServiceNow help in timely, efficient and effective delivery even the new onboard folks was able to adapt ServiceNow Quickly
What is your favorite aspect of this product?
There are alot of aspects i loved about serviceNow but the security management makes the product more secure for client point of view because it co relate with client management too
What do you dislike most about this product?
As such till date I don’t find any dislike about the product but sometimes is felt a bit slower while loading , may be its because of my internet so no dislikes about the product
What recommendations would you give to someone considering this product?
There are so many features of the product but the most important for our project is the product security management and the client management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ankit J.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Value for money product in comparison to others
Likeliness to Recommend
What differentiates ServiceNow PPM from other similar products?
User friendly Dashboards Self explanatory options Ease of management email notifications
What is your favorite aspect of this product?
So easy to manage projects end to end capability is provided
What do you dislike most about this product?
The learning curve can be challenging for new users , training material and certifications should be free or coupons must be provided to the vendor
What recommendations would you give to someone considering this product?
Definitely a tool to consider for project management . Do a thorough requirement analysis and see if this product is able to solve your problems with respect to the same .
Pros
- Trustworthy
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Wastes Time
Shahid a.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Easy way to manage organization resources
Likeliness to Recommend
What differentiates ServiceNow PPM from other similar products?
It provides deep analytics and resource management tools to plan easy and accurate work flow .
What is your favorite aspect of this product?
It provides us real time project status and work flow which helps us to complete the project on time and also we can save much resources with the help of Servicenow Project Portfolio Management strategical planning.
What do you dislike most about this product?
It is so complex to understand and implement because for every project there is a unique strategy and unique process to implement this makes so hard to understand Servicenow ppm.
What recommendations would you give to someone considering this product?
This is the amazing software which helps to streamline your workflows with the help of fabulous features like Portfolio Management, project Management, Resource management .
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
