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Scanmarket

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Scanmarket
7.8 /10

What is Scanmarket?

Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services. Scanmarket is a source-to-contract (S2C) software provider that develops advanced functionalities in an effortless design. Our S2C solution is attuned to meet the needs of procurement, legal and finance professionals with applications for strategic sourcing, contract lifecycle management, and third-party risk management.

Company Details


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Awards & Recognition

Scanmarket won the following awards in the Strategic Sourcing category

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Scanmarket Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scanmarket.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

87 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scanmarket?

11% Negative
7% Neutral
82% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Client Friendly Policies
  • Altruistic

Feature Ratings

Average 76

Auction Management

90

eAuction Functionality

88

ERFx

86

Procurement Management

79

Communications

76

Supplier Management

75

Contract Management

71

Workflow Management

70

Spend Analysis

67

Vendor Capability Ratings

Average 77

Availability and Quality of Training

87

Vendor Support

85

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

78

Usability and Intuitiveness

78

Breadth of Features

75

Ease of Customization

74

Quality of Features

72

Ease of Data Integration

72

Product Strategy and Rate of Improvement

69

Scanmarket Reviews

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Jan 2022

User friendly easy to use product.

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Vendor Management
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Very nice product, intuitive

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Caring

Paola G.

  • Role: Finance
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jan 2022

very easy to work with

Likeliness to Recommend

8 /10

What differentiates Scanmarket from other similar products?

the way it includes several steps of the procurement process , making easy to manage a whole project in one platform and comunnicating with your group of vendors

What is your favorite aspect of this product?

its very easy to use and has a great client service

What do you dislike most about this product?

i dont dislike this product but some minor feature bugs could be fixed such as not being able to use proxy bids in a few events such as cherrylot auction and sometimes i cant chose that option before seding the vendor invitations, another thing is the way it calculates a saving % based on the highest bid i got,i dont find that helpful at all in my case, it throws my internal users off during events, so i would prefer being able to choose if i want to see it or not, in my case i would only need to see savings based on my actual current price.

What recommendations would you give to someone considering this product?

i would tell them is a great tool to optimize process but would recommend that they make some mock events and practice before actually jumping into action and request regular trainings from scanmarket to make sure everybody is using it correctly.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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