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Sassafras AllSight Logo Award Winner Product Badge
Sassafras AllSight Logo Award Winner Product Badge
SASSAFRAS SOFTWARE, LLC

Sassafras AllSight

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Sassafras AllSight
9.1 /10

What is Sassafras AllSight?

Sassafras AllSight delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

Sassafras AllSight won the following awards in the IT Asset Management - Midmarket category

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Sassafras AllSight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sassafras AllSight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sassafras AllSight?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Cloud License Management

100

Software Usage Metering

91

End to End Lifecycle Management

90

Decentralized Management

88

Advanced License Management

87

Integrated Discovery

86

Analytics and Reporting

86

Software Recognition Library

85

Financial Analysis

83

Data Import Export and Aggregation

81

Vendor Capability Ratings

Average 90

Availability and Quality of Training

95

Vendor Support

95

Product Strategy and Rate of Improvement

92

Quality of Features

91

Ease of Implementation

91

Business Value Created

89

Ease of Customization

89

Breadth of Features

88

Ease of IT Administration

88

Ease of Data Integration

86

Usability and Intuitiveness

82

Sassafras AllSight Reviews

Hamish H.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing Vendor Support. Great Value for Money

Likeliness to Recommend

9 /10

What differentiates Sassafras AllSight from other similar products?

Price and vendor support. As well as education license experience and knowledge

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Lack of cloud licensing capability is becoming more apparent as more products and business activities move to the cloud.

What recommendations would you give to someone considering this product?

Talk to the Sassafras team and their customers to understand how this can help you in your ITAM journey

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Tom B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A great product and great company

Likeliness to Recommend

9 /10

What differentiates Sassafras AllSight from other similar products?

The people of Sassafras. They are high touch with their customers. Sassafras builds its relationship to then better improve their product. They do their best to integrate with your environment and then seek to roadmap product enhancements to improve integrations, reporting, and analytics.

What is your favorite aspect of this product?

The volume of information that Sassafras can pull from a single asset as it runs audit. The hardware specifications, hardware/software/user usage information, and mapping have all been valuable tools, and we are only scratching the surface currently.

What do you dislike most about this product?

The differences in experience and information available between the web portal and the local client can be challenging. We've had a few issues learning and creating reporting that can then be exported and analyzed.

What recommendations would you give to someone considering this product?

If you are looking for an asset management system that can integrate well with your ITSM tool, and in our case, TeamDynamix, Sassafras is an excellent choice. Their people are incredibly friendly, knowledgeable, and amazing to work with. The tool relatively easy to use and integrate. It is highly adaptive to the maturity level of your IT department. You can get as much or as little as you want out of it, I've been nothing but impressed and looking forward to continued partnership with them.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Client's Interest First

Brad S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great Product - Even better support!

Likeliness to Recommend

10 /10

What differentiates Sassafras AllSight from other similar products?

Excellent support! They are a small company, but this is a huge advantage in my book. Easier to get hold of for support and they make updates and changes much quicker than larger companies.

What is your favorite aspect of this product?

Contacting support and getting a hold of someone that day and scheduling a call for simplest help running a report to a massive in place upgrade. You always get, fast responsive, help!

What do you dislike most about this product?

I like the speed and efficiency of the desktop admin console, however all of the development is in the new web based administration. I am of course more familiar with "the old school" way of doing reports, but it seems much faster and easier for me run instead of the web based administration.

What recommendations would you give to someone considering this product?

Excellent support, multi platform client and administration features. Love the Key-map features for remote connectivity. Really helped us out during the COVID lock downs for students being able to remotely connect to workstations to complete coursework. I believe we were one of the first college's to implement this feature with vendor support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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