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SAP

SAP ERP

Composite Score

8.2 /10

CX Score

8.6 /10

26 Reviews Write a Review

What is SAP ERP?

ERP stands for enterprise resource planning, which helps run core processes in a single system for departments such as finance, manufacturing, HR, supply chain, services, procurement, and others. Our ERP solutions use intelligent technologies to help you transform your mission-critical processes and rapidly adapt to change – no matter the size of your business. Stay on the cutting edge with continuous updates, scale easily, cut costs, and gain new efficiencies.

Company Details

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SAP ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP ERP?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 83

Inventory Management

Production Management

Procurement Management

Shelf Life Control

Accounting and Financial Management

Supply Chain Management

Ingredients Documentation Management

Workforce Management

Customer Relationship Management

Analytics and Reporting

Recipe Management

Vendor Capability Ratings

Average 83

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Customization

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Also Featured in...

Discrete Manufacturing ERP

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View SAP ERP in this category (opens in a new tab)

SAP ERP Reviews

Deepa K.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Superb and Powerful

Likeliness to Recommend

9 /10

What differentiates SAP ERP from other similar products?

Strong and Powerful

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Licensing is bit high

What recommendations would you give to someone considering this product?

Licensing is bit high but best in market

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Larry H.

Role: Information Technology
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

CRM In IT, Easy implementation for IT end users.

Likeliness to Recommend

9 /10

What differentiates SAP ERP from other similar products?

Passing data into the application for analytical purposes is hassle-free compared to say that as another program such as QuickBooks. QuickBooks online layout is very simple but the layout is scattered with a lot of submenus. SAP, I find the UI to be more use a friendly as far as conveniently locating data in a more condensed format.

What is your favorite aspect of this product?

This brand is widely used and offers the necessary products needed for SMB to thrive. This brand also provides businesses with the needed tools to keep up with the advances and technology, such as AI and Big Data. Implementation was intermediate, about the same as compared to other industry standards CRM software.

What do you dislike most about this product?

The different product varieties from this brand gives me worry when it comes to having an upgrading new features and technology. Will I have to purchase a license and this product for that said need or technology, this one for that said need or technology etc etc etc.

What recommendations would you give to someone considering this product?

If you are not in a formal Business Administrative role IT profession who are not usually in the role of business administration but holds a level in the company which causes them to be an end user to see it on that side of the spectrum as well as being the implementator. I would recommend this to any IT pro who does not want any extra unneeded hassles being brought upon their workload.

Pros

Helps Innovate
Continually Improving Product
Unique Features
Effective Service

Cons

Less Friendly Negotiation
Vendor Friendly Policies
Less Transparent

How We Deliver

SAP ERP

What is SAP ERP?

Company Details

Need Assistance?

SAP ERP Ratings

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SAP ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Production Management Includes production tracking, production planning, and production visibility.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Shelf Life Control Ability to view and manage inventory with a shelf life

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Ingredients Documentation Management Ability to manage the documentation around ingredients in food manufacturing

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Recipe Management Ability to manage and coordinate recipes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Discrete Manufacturing ERP

SAP ERP Reviews

Deepa K.

Superb and Powerful

Likeliness to Recommend

Pros

Larry H.

CRM In IT, Easy implementation for IT end users.

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Inventory Management

Production Management

Procurement Management

Shelf Life Control

Accounting and Financial Management

Supply Chain Management

Ingredients Documentation Management

Workforce Management

Customer Relationship Management

Analytics and Reporting

Recipe Management

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Customization

Vendor Support

Ease of Implementation

Usability and Intuitiveness