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SAP

SAP ERP

Composite Score
8.1 /10
CX Score
8.5 /10
Category
SAP ERP
8.1 /10

What is SAP ERP?

ERP stands for enterprise resource planning, which helps run core processes in a single system for departments such as finance, manufacturing, HR, supply chain, services, procurement, and others. Our ERP solutions use intelligent technologies to help you transform your mission-critical processes and rapidly adapt to change – no matter the size of your business. Stay on the cutting edge with continuous updates, scale easily, cut costs, and gain new efficiencies.

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Awards & Recognition

SAP ERP won the following awards in the Discrete Manufacturing ERP category

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SAP ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP ERP?

2% Negative
0% Neutral
98% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 79

Accounting and Financial Management

83

Inventory Management

83

Procurement Management

83

Engineering Change Order

82

Production Management

81

Supply Chain Management

78

BOM Management

78

Customer Relationship Management

77

Quality Management

77

Analytics and Reporting

76

Revision Control

76

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Breadth of Features

82

Business Value Created

81

Vendor Support

81

Quality of Features

80

Usability and Intuitiveness

77

Ease of Customization

74

Ease of Implementation

74

Ease of Data Integration

73

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

68

SAP ERP Reviews

Joseph J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2024

Good product if you have a great team to work with

Likeliness to Recommend

9 /10

What differentiates SAP ERP from other similar products?

The integration of all modules is a bit easier when compared to other products.

What is your favorite aspect of this product?

This may seem odd but I like the customisation feature on the software.

What do you dislike most about this product?

Sometimes, it feels like there is lag in server response.

What recommendations would you give to someone considering this product?

Maintain a great team and the software will work great.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Caring

Rishabh M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"Abundant Features with Implementation Challenges"

Likeliness to Recommend

10 /10

What differentiates SAP ERP from other similar products?

I've found SAP ERP to be quite impressive in my experience. Its extensive functionality and scalability have been invaluable for managing our complex business operations. What really sets it apart, though, is how it caters to specific industry needs, making it feel like a tailored solution rather than a one-size-fits-all approach. And the way it seamlessly integrates with other tools we use has definitely made our workflow smoother and the wide range of third party support sets it apart from its competitors

What is your favorite aspect of this product?

I really appreciate how SAP ERP streamlines our operations. Its robust features make managing complex tasks a breeze, and the scalability ensures it grows with our business. The industry-specific solutions are a game-changer, tailored precisely to our needs, and the seamless integration with other tools we use simplifies our workflow. Overall, SAP ERP has become an indispensable part of our business toolkit

What do you dislike most about this product?

From a personal perspective, I've encountered a few drawbacks with SAP ERP. One issue is the complexity of the system, which can sometimes make it challenging to navigate, especially for new users. Additionally, the implementation process can be time-consuming and costly, requiring significant resources. Another frustration is the occasional lack of flexibility in customization, as some features may not align perfectly with our unique business processes. Despite these challenges, the benefits outweigh the drawbacks, but these areas could be improved for a smoother user experience.

What recommendations would you give to someone considering this product?

From my personal experience, here are some recommendations if you're considering SAP ERP 1.Ensure thorough assessment of your business needs. 2.Plan and allocate resources wisely for implementation. 3.Invest in comprehensive training for your team. 4.Explore customization options to align with your processes. 5.Stay updated with new features and best practices.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Mayank G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Best product to use and adopt for it’s uniqueness.

Likeliness to Recommend

10 /10

What differentiates SAP ERP from other similar products?

Ease of use and customisation

What is your favorite aspect of this product?

I love T-codes

What do you dislike most about this product?

Limited access of T-Codes

What recommendations would you give to someone considering this product?

Must adopt software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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