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SAP Business Workflow Logo
SAP Business Workflow Logo
SAP

SAP Business Workflow

Composite Score
8.1 /10
CX Score
8.2 /10
Category
SAP Business Workflow
8.1 /10

What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

Company Details


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Awards & Recognition

SAP Business Workflow won the following awards in the Business Process Management category

SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

6% Negative
10% Neutral
84% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Fair

Feature Ratings

Average 82

Process Management

90

Business Rules Management

88

Analytics and Reporting

83

Form and Report Building

82

Collaboration

81

Deployment

81

BPM Workflow and Approvals

81

Process Monitoring and Optimization

80

Knowledge and Document Management

80

Process Modelling and Design

78

Process Simulation and Execution

77

Vendor Capability Ratings

Average 78

Business Value Created

82

Breadth of Features

80

Vendor Support

80

Ease of Data Integration

79

Quality of Features

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

76

Ease of Implementation

76

Ease of IT Administration

76

Ease of Customization

76

Availability and Quality of Training

75

SAP Business Workflow Reviews

Zafar A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great tool for your corporate solution

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

The construction of the platform gives you actions on your tasks, that literally helps you build your business management process, it could be project management, task management or any other workflow

What is your favorite aspect of this product?

The reporting on the platform is great and you can make any report on any of your task, which is great and really gives you a great view on your completed tasks and your gaps

What do you dislike most about this product?

It is a bit complicated and you can handle this platform with a good training, otherwise you’ll be lost on a debris of icons and buttons

What recommendations would you give to someone considering this product?

For a corporation and projects, this platform is a great tool in a system establishment of your business workflow

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Cons

  • Wastes Time

Andrew C.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Incredible innovation to manage business processes

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

SAP Business Workflow includes a range of tools for creating, evaluating, and monitoring workflows. It gives a number of benefits to every organization but efficiently manages business processes. The Workflow Builder is really helpful to view and modify workflows although the WebFlow Function allows us to extend processes beyond the bounds of our organization.

What is your favorite aspect of this product?

Financials are naturally integrated with all administrative aspects of projects, and AddOns are very flexible in terms of tailoring them to the needs of the enterprise. We also believe that they provide strong platform system support. I've used this ERP for several years and find it to be quite beneficial for gathering data and using it to inform decisions. For analysis on a daily, monthly, and yearly basis, we can create our own reports.

What do you dislike most about this product?

All of the SAP Business Workflow features are worthwhile, however, it is not without flaws. SAP Business Workflow, like any ERP, has system limits and defects that must be addressed. SAP is also a little pricey business process management solution.

What recommendations would you give to someone considering this product?

SAP Business Workflow simplifies the definition of business processes that were not possible before SAP. SAP Business Workflow is especially useful in instances where work activities must be repeated or if the business process necessitates the engagement of a large number of agents in a precise order.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Daniel E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An effective option to manage business workflow

Likeliness to Recommend

7 /10

What differentiates SAP Business Workflow from other similar products?

Their Workflows are more differentiable than other tools. SAP offers a number of workflows that map specified business processes. Before this, we need more time but these procedures only need a little effort to implement. We used it to integrate current SAP system capabilities to create new business processes.

What is your favorite aspect of this product?

Many features come with SAP, such as the Standard Reports that are included with SAP Business Workflow, the Query Generator tool, which allows us to create various types of queries and obtain the best results, the Relation Map feature, which makes it even better and more dependable, and the customizable dashboard widgets. In terms of features, no other software comes close to SAP Business Workflow.

What do you dislike most about this product?

I hate that it requires someone with extensive SAP technical knowledge to instruct others on the tool and the strong reliance on the SAP portal is a disadvantage since it necessitates the implementation of the SAP portal. In addition, executing other workflows might become slower.

What recommendations would you give to someone considering this product?

SAP Business Workflow will enable you to quickly modify your business processes to changing business demands by allowing you below giving things: 1. Business and IT professionals collaborate on process modeling. 2. A Java-based process engine is used to execute central processes. 3. The provision of user-friendly interfaces for enterprise users

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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