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Salesforce Sales Cloud Professional
What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Helps Innovate
- Respectful
- Reliable
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Lead Management
Analytics and Reporting
Collaboration
Activity and Workflow Management
Marketing Management
Customer Service Management
Account and Contact Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Salesforce Sales Cloud Professional Reviews
Raktim S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
One of the Best CRM Solutions in the Market
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
salesforce Sales Cloud Professional stands out among the CRMs currently in the market and with the pace they are constantly evolving, I'm more than sure they'll continue to be the market leader for a long time in the future too.
What is your favorite aspect of this product?
My favorite thing about this product is that it is constantly evolving and adding new features. It is already easy to implement and customize, but yet they are striving to achieve more with every new release.
What do you dislike most about this product?
There is nothing that I can think of that I dislike about Salesforce CRM. It has over-achieved in the industry.
What recommendations would you give to someone considering this product?
To someone considering this product, I would suggest to go for it without a doubt, as it provides a plethora of features right out of the box, and also gives you the flexibility to customize as per your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Luis R.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
It is a great product once you get to configure it
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Web and mobile capabilities, ease of implementation
What is your favorite aspect of this product?
Ease of administration
What do you dislike most about this product?
Document generation overall
What recommendations would you give to someone considering this product?
Use the free trial versions to do a proof of concept guided by a sales rep
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Caring
Carol D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
In other words, Salesforce is a MIGHTY TOOL.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Simple centralized storage for all sales-related information; facilitates real-time access to sales statistics and dashboard metrics
What is your favorite aspect of this product?
Due to Salesforce's adaptability, it is being used by a larger variety of businesses. The fact that it works with nearly every tool now on the market is another plus. Almost all of our sales stacks, including Salesloft, Seismic, Sales Navigator, and ZoomInfo, are integrated with Salesforce. Marketing initiatives can benefit greatly from using Pardot. The prospecting phase may be seen in its entirety with the help of the lead timeline.
What do you dislike most about this product?
There's nothing as such that I don't like, but the learning curve is pretty steep for new users. In addition, maintaining the data is also complicated, since uploading it manually every day is a chore. Sometimes I find it difficult to use for reporting and building a lead list from within Salesforce itself. I think the UX can be a bit better and more modern as new age companies like Hubspot and Freshworks are coming out with a better UX and easy to navigate menus.
What recommendations would you give to someone considering this product?
Communicate with your salesperson in order to acquire the precise services your company requires. There are certain representatives who solely seem interested in making a sale of something you don't need. If you wanted to tailor the Salesforce platform to your unique company needs, you'd hire an outside expert to help you out. If you are unfamiliar with Salesforce, the process of making changes to the platform might be arduous.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
