Salesforce Sales Cloud Professional
What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Helps Innovate
- Respectful
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Collaboration
Analytics and Reporting
Lead Management
Marketing Management
Activity and Workflow Management
Account and Contact Management
Telephony and Call Center Management
Customer Service Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Salesforce Sales Cloud Professional Reviews
- Role: C-Level
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2023
SALESFORCE IS GREAT, FOR ENTERPRISE LEVEL
Likeliness to Recommend
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Vendor's Interest First
- Less Friendly Negotiation
- Leverages Incumbent Status
Srinivasan J.
- Role: Information Technology
- Industry: Insurance
- Involvement: Vendor Management and Renewal
Submitted Aug 2023
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Its ease to use.
What is your favorite aspect of this product?
Trailhead easy to learn
What do you dislike most about this product?
Complex data and reporting
What recommendations would you give to someone considering this product?
Very good to go
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Joseph R.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Aug 2023
Powerful CRM tool that helps a lot.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Salesforce is so adaptable that I can’t imagine a situation in which I couldn’t customize the product to meet my needs. If Salesforce does not have the functionality, there is a marketplace where anyone can design and upload their solution for others to use. Furthermore, because of Salesforce’s success and size, practically every other app/software I can think of has or is working on an integration with Salesforce. Through its extensive and user-friendly lead management system, the Salesforce Sales Cloud suite is an excellent resource for sales teams. Organizations can simply create leads, handle them efficiently.
What is your favorite aspect of this product?
Salesforce Sales Cloud offers a best-in-class collection of tools, routines, and practices that can be further modified to meet individual needs. In terms of competitiveness, it provides far more room for improvement and has a fantastic product roadmap from Salesforce that always delivers new and innovative capabilities. The user interface and experience for end users are modern and well-thought-out, allowing critical information to be easily accessible, and modification can be enhanced for unique company needs. It’s always interesting to watch where the product and platform will move next.
What do you dislike most about this product?
The platform can be overly customizable at times, requiring developers and teams to employ conventional or straightforward ways whenever possible. The rapid development of new features might be overwhelming at times, making it difficult to calm consumers’ eagerness for the next thing.
What recommendations would you give to someone considering this product?
Salesforce has revolutionized customer relationship management (CRM). Their platform is sophisticated and versatile, with a full range of tools for sales, marketing, and customer service. Businesses may use Salesforce to streamline procedures, improve customer relationships, and drive growth. It’s an excellent solution that produces results by utilizing the sales cloud. Cultivate relationships with prospects by automating the sales cycle. Its features enable users to spend less time on tedious activities and more time creating productive partnerships with clients at every level.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
