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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Reed C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

An empowering sales automation tool.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

We can have a closer look at the distinctive capabilities and strengths of Salesforce Sales Cloud Enterprise. It enables you to make data-driven sales analytics by giving you access to a vast network of professionals. However, it is costly. On the whole, this tool provide robust solutions to business requirements. When implemented, they need to be planned and aligned with the organizational purpose in order to create value.. This tool brings distinctive capabilities specific to various working scenarios, from efficiencies to business planning. In highlighting their strengths and deficiencies.

What is your favorite aspect of this product?

The goal is to offer an extensive accessibility of the features and helping professionals choose the right strategy for their sales automation and salesforce provide it all for you. You can use this for various business operations. Salesforce Sales Cloud automates customer relationship management and sales processes. It ensures safe file sharing and collaboration and enables data-driven sales automation.

What do you dislike most about this product?

You might have to encounter some complexities in its use due to its steep learning curve making it hard to use and imply in your working place. It also comes with a higher price tag but for sure it provides the value.

What recommendations would you give to someone considering this product?

Businesses need to select instruments based on their specific needs. Scalability, integration, and ease of use are the most important considerations when selecting a solution like Salesforce Sales Cloud. If you are a small business, first use the free or basic versions to see whether there is any return on investment before you invest. Effectively using training tools on hand will increase adoption and impact in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gemma J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Customization Heaven, But Don’t Go It Alone

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Most CRMs give you a pre-set structure, but Salesforce lets you mold it to your processes, no matter how niche or complex. It feels less like software and more like a toolkit for building your perfect sales system.

What is your favorite aspect of this product?

I set up an automated follow-up for leads marked as "hot" that triggers a series of personalized emails and task reminders—practically working magic for our sales team.

What do you dislike most about this product?

Building custom dashboards can feel like solving a puzzle when all you want is a quick insight. I’ve spent hours trying to make data look the way I need it.

What recommendations would you give to someone considering this product?

If your team is ready to commit to deep customization. Then, bring in a Salesforce admin or consultant—someone who can set it up properly, because trying to DIY this beast will leave you frustrated

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Fair

Kennedy o.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is essential software not only for Sales Teams, who can have all information from the Customers and many Automation tools in place but Salesforce Sales Cloud could be fine-tuned for other teams inside a company. Different consoles and views could be created for Finance, HR, IT, Chief Officers, Managers, and Support.

What is your favorite aspect of this product?

Salesforce Sales Cloud is a very organized platform that makes it easy to see what projects are being completed and prioritize things that need immediate action.

What recommendations would you give to someone considering this product?

Customizable product that can be adapted to fit every business' requirements, though it does take some time to get setup and running.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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