What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
98 Plan to Renew
2
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Analytics
Pipeline Management
CRM Integration
Internal Sales Collaboration
Workflow Automation
Dialer Integration
Omnichannel Campaign Management
E-Mail Integration
Call Management
Next-Best-Action Recommendations
E-Mail Campaign Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.7
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Morgan S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2024
The OG of CRM's
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise stands out due to its robust API connections, allowing seamless integration with various apps and systems. This flexibility enables a more tailored approach to customer relationship management, making it highly adaptable to specific business needs.
What is your favorite aspect of this product?
The best aspect is its ability to connect and integrate with other applications. These API connections turn Salesforce into a powerful, centralized hub where all tools and data can work together efficiently.
What do you dislike most about this product?
The base version can feel limited without additional apps or integrations. It requires thoughtful customization and the right apps to unlock its full potential, which can be complex and time-consuming.
What recommendations would you give to someone considering this product?
Invest in API integrations and explore custom apps to enhance Salesforce's capabilities. This approach will transform Salesforce from a good CRM solution into a dynamic, comprehensive platform that suits your unique business needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Magno G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
easy to use, highly recommended
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
the ease of handling the tool and distribution of tasks
What is your favorite aspect of this product?
that can be integrated into various platforms and you have access to very clear metrics
What do you dislike most about this product?
I have no complaints at the moment
What recommendations would you give to someone considering this product?
You can buy with confidence, your company will feel the difference between before and after.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Vendor Friendly Policies
Christina H.
- Role: Consultant
- Industry: Consulting
- Involvement: Vendor Management and Renewal
Submitted Aug 2024
A lot of features available
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Ease of connectivity with data sources
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
minor updates needed for editing purposes
What recommendations would you give to someone considering this product?
Ensure all users are properly trained
Pros
- Efficient Service
- Effective Service
- Respectful
- Helps Innovate
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered