What is Salesforce Lightning Flow?
Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Lightning Flow?
Pros
- Enables Productivity
- Respectful
- Reliable
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Customizable Performance Dashboards
Process Automation Templates
In-App Automated Workflows
Process Workflow Designer
Permissions and Governance
Content Management
BPMN Compliance
Mobile Support
Collaboration
Real-time Process Analysis
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Salesforce Lightning Flow Reviews
Sarah M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2021
Does it all
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Salesforce is the industry standard and Lighting Flow is the latest version
What is your favorite aspect of this product?
It does load faster and look cleaner. If your organization listens to a good implementation / integration team you'll really like the ease of use.
What do you dislike most about this product?
Salesforce is too customizable and it is hard to know what permissions someone has
What recommendations would you give to someone considering this product?
Do your research and higher a quality integrator. Be clear about what you want now and what you might need in the future. Buy the integrations with other products - you need your data to speak
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Respectful
Cons
- Less Effective Service
Danish M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2021
Fantastic Product!
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Ease of use and it creates custom components with writing a piece of code which makes it unique
What is your favorite aspect of this product?
We dont have to write a single piece of code while working on flows.
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Best product to use for custom and moderate implementations as it creates a functionality without writing code in apex or trigger
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Thandapani A.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jun 2021
Salesforce Lightning -Powerful Developer Landscape
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
The customization alternatives are extraordinary. I can add whatever modules I need and relate them together. Work processes consider mechanizing of numerous undertakings, including messages, field refreshes, and so on
What is your favorite aspect of this product?
The security highlights make it simple to realize who can perceive what.
What do you dislike most about this product?
Lists are hard to build Learning curve (not hard, just takes time)
What recommendations would you give to someone considering this product?
Lack of customization & screens are not Not visually appealing. Works, Improvement on these will make the product wholesome.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Caring
