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What is Salesforce Flow?
Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.
Company Details
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Get AssistanceSalesforce Flow Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
3
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Flow?
Pros
- Enables Productivity
- Respectful
- Reliable
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Low-Code Automation
In-App Automated Workflows
Mobile Support
Process Workflow Designer
Customizable Performance Dashboards
Process Automation Templates
Permissions and Governance
Process Library
Process Simulation
External Application Data Connectors
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
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Salesforce Flow Reviews
Abdul I.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Great Tool. Easy to use.
Likeliness to Recommend
What differentiates Salesforce Flow from other similar products?
Ease of use Low code Reusability Versioning Adaption Speed of operation Order of execution is respected Integration Testing and QA Data changes Fetching the record ID Complex formulas in filters and outputs Use of custom metadata
What is your favorite aspect of this product?
Low code- ease of use.
What do you dislike most about this product?
Nothing to dislike- I like the part that It is constantly growing with time several new features are being implemented with each release and it is very powerful tool. I would love to see in the future where the other tools such as process builder and workflows are all integrated with the flow.
What recommendations would you give to someone considering this product?
It’s great to use Powerful tool Easy for integrations Low code Easy adaptation
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
![](https://cdn-public.softwarereviews.com/production/profile_image/1663426/original/1663426.jpg?1628538944)
Stanton C.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2021
Fantastic Product - Build software without code
Likeliness to Recommend
What differentiates Salesforce Flow from other similar products?
The robust set of features
What is your favorite aspect of this product?
Ability to integrate with code solutions as well and the flexibility across the platform.
What do you dislike most about this product?
Can be intimidating for some users
What recommendations would you give to someone considering this product?
Learn basic programming principles.
Pros
- Saves Time
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Less Generous
- Less Transparent
- Less Friendly Negotiation
![](https://cdn-public.softwarereviews.com/production/profile_image/1663730/original/1663730.jpg?1628554599)
Alexa T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
There's a reason they keep building more buildings
Likeliness to Recommend
What differentiates Salesforce Flow from other similar products?
It's very customizable, and I love on the sales side how it can sync with many sales tools (we use things like Chorus, Salesloft, ZoomInfo).
What is your favorite aspect of this product?
Using this as a reliable source of truth for sales in the company and dashboard functionality
What do you dislike most about this product?
We have had a bug on our "accounts" page for months and it has not gone away. Not an issue to work around, just annoying.
What recommendations would you give to someone considering this product?
Do your research! If you plan to grow your company, SFDC is a great investment to not have to change CRMs later.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity