What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Discounting Management
Reporting and Analytics
Workflow & Approvals
Catalog Management
Visual Configuration
Renewal Management
Guided Selling
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Salesforce CPQ Reviews
Sourav H.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Nikos v.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Dec 2022
Many features, but a lack of specialization.
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
All in 1 package that supports multiple OS.
What is your favorite aspect of this product?
Approval management before an end user can continue.
What do you dislike most about this product?
There is no interaction between objects in later steps of the process. The ability to add new objects based on a quote later in the process. Retroactive interaction between objects falls short.
What recommendations would you give to someone considering this product?
Small businesses would probably be better of with a competitor that Small businesses would probably be better of with a competitor that This software offers a solution for the entire CPQ process. Are you a smaller business with less traffic? Then consider a competitor that pays more attention to your specific needs and solutions.
Pros
- Enables Productivity
- Fair
- Continually Improving Product
- Reliable
Cons
- Commodity Features
- Inhibits Innovation
- Less Effective Service
Rahul B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Awesome Product with loaded features
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
If you're using Salesforce as you primary CRM tool then integrating it with Salesforce CPQ becomes all too easy and seamless. It also has unique features specially on billing side with enables sales rep to perform so many task on the tool itself in more organised way that doing in manually
What is your favorite aspect of this product?
Approval Process, Contracts and Renewal, Billing, Quote configuration and interface, Product and Price rules, Pricing waterfall
What do you dislike most about this product?
If your business requires high degree of customisation then probably it's not a best tool for you. There may be chances that you might need to perform some tasks manually/on other tool because it's not possible to implement that in Salesforce CPQ
What recommendations would you give to someone considering this product?
This is one of the most innovative CPQ tool out there. There are so many things you can do on it and plus you have added advantage of having Billing as ad on if it's required in your business processes. It's very seamless to implement it if you're already using Salesforce as a CRM tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
