What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Analytics Reporting
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Max S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Best UCaaS product out there! Great for on the go!
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
Ring Central glips allows external orgs to communicate with your org so love that feature
What is your favorite aspect of this product?
Glip and mobile features are amazing
What do you dislike most about this product?
configuring users and adding numbers can be confusing at first but once you understand how to setup it gets easier
What recommendations would you give to someone considering this product?
there are a lot of UCaaS providers but Ring has been doing it the longest out of the bunch, and they aren't a leader in the Gartner magic quadrant for nothing haha
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Patrick R.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Jun 2021
User Friendly, and Intuitive
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
I haven't used many other similar products so for me its the sales process. Great team who are helpful and responsive.
What is your favorite aspect of this product?
My favorite aspect of this is the reporting feature. We use this alot for public webinars and being able to capture all of the registered attendees information and emails is very important. Its also good to have the Q&A reporting tool, so we can follow up with people's questions that were not answered.
What do you dislike most about this product?
The thing I like the least is that the customization is very limited. For instance, you can not change location of any images or add more highlighted speaker slots. Its very basic and "is what it is" with this part.
What recommendations would you give to someone considering this product?
Definitely research your scope and reach before purchasing webinar rooms. They have different costs associated with how many people can join a webinar. To have 1,000 attendees is a different size and cost "room" than a 500. We purchased a larger size room and never needed it, so for our first year conference we were paying for a room size we didn't need.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Saurabh S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Very easy to implement and use VOIP software
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
The easy of accessing analytics on RC admin portal and the ease of just downloading it and using it seamlessly is the key factor why I love this app.
What is your favorite aspect of this product?
Messaging, Phone and Meetings all in 1 RC app.
What do you dislike most about this product?
Some bugs encountered at regular intervals that at times impact my workday
What recommendations would you give to someone considering this product?
Do go for it. It's cost effective and very efficient in what it's built for.
Pros
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
- Generous Negotitation
