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RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Mobility

83

Audio Transcription

83

Communications

82

Web & Desktop Conferencing

82

Secure Access

82

Call Management

81

Centralized Management Portal

81

Continuous UCC

80

Speech Access and Personal Assistant

79

Analytics Reporting

79

Third-Party Integration

78

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

83

Ease of IT Administration

82

Quality of Features

82

Business Value Created

81

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

76

RingCentral MVP Reviews

Ramón C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Very Excellent Software

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

This Software dont have any different from any other software

What is your favorite aspect of this product?

Everything, Software, easy to use, fast, secure.

What do you dislike most about this product?

i dont have any dislike of this software

What recommendations would you give to someone considering this product?

i highly recommend it this software to any company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel-Borris J.

  • Role: Operations
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The future of communication software.

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

I like the interface that is attributed to shut collaboration with partners. I believe this can be a decent solution for hosting a meeting with a large variety of participants. We use Ring for all-hands and team meetings. Since I have high finish hardware in my laptop computer I’m able to use the virtual background feature which is kinda cool.

What is your favorite aspect of this product?

I love how we’ve got a communication platform very like Slack that also contains a built-in phone system, so we don’t need to have physical phones. We are ready to get the app on our phones and take calls irrespective of wherever we are. I also fancy the controls and adaptability for conferences of over ten people. We’ve got a global remote team where multiple team syncs and cross-functional meetings can host over 10 participants. The flexibility and controls for a meeting host in these situations are pretty useful.

What do you dislike most about this product?

There are occasional glitches with the software system, which may or may not be due to my organization’s network. One of the downsides of using the software is the need for sturdy WiFi and dedicated bandwidth, which may be a challenge once traveling and/or operating remotely.

What recommendations would you give to someone considering this product?

RC conferences are a feature that comes with an RC account. If you do not wish to feature the expense of another video conferencing app, RC conferences can get the duty done; however, it does need some improved options that hopefully are going to be added in the future.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Joey H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and flexible to set up conference calls.

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

It is a stable and very flexible VoIP phone system, it has a good interface, the chat function is useful and the virtual video calls are excellent, it can be integrated with Microsoft Outlook, Okta, and Salesforce for business communications.

What is your favorite aspect of this product?

The system is extremely flexible and versatile. It has a friendly and easy to understand interface. It is also a unique communication portal with which we can make calls, send faxes, text messages, calls and video conferences, webinars, integrate it with Salesforce, other systems and more.

What do you dislike most about this product?

It's an excellent phone solution, I have no complaints about RingCentral's MVP.

What recommendations would you give to someone considering this product?

RingCentral is a very flexible VoIP phone solution. Recommended for calls, voice messages, chats, meetings, text messages and faxes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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