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PandaDoc eSignature Logo
PandaDoc eSignature Logo
PandaDoc Inc

PandaDoc eSignature

Composite Score
7.8 /10
CX Score
7.9 /10
Category
PandaDoc eSignature
7.8 /10

What is PandaDoc eSignature?

Take the work out of paperwork with better electronic signatures. Seamlessly send and collect legally-binding eSignatures on any device with PandaDoc.

Company Details


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Awards & Recognition

PandaDoc eSignature won the following awards in the Electronic Signature category

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PandaDoc eSignature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc eSignature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

4
Since last award

94 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc eSignature?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 88

Cloud/On-Prem/Hybrid Deployment

93

E-Signatures

92

Digital Signature

91

Security

90

User-Friendly

90

Mobile

89

Customizable Branding

88

Notifications

88

Audit Trail

88

Workflow

87

Regulatory Compliance

86

Vendor Capability Ratings

Average 86

Ease of Customization

90

Business Value Created

90

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

87

Quality of Features

87

Vendor Support

87

Ease of Data Integration

86

Breadth of Features

85

Ease of Implementation

85

Ease of IT Administration

82

Availability and Quality of Training

80

PandaDoc eSignature Reviews

Mathew W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Edwin G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use and setup, good customer service

Likeliness to Recommend

8 /10

What differentiates PandaDoc eSignature from other similar products?

It is easy to implement the product, the functionality is really wide - you can set up all types of email notifications and email formatting for outgoing documents.

What is your favorite aspect of this product?

Apart from a good functionality in general - I really like that customer support is available directly via chat and that all issues and questions can be resolved quickly.

What do you dislike most about this product?

The user interface and design are questionable and could be improved.

What recommendations would you give to someone considering this product?

Schedule a demo call and check the functionality with a sales rep - in general I believe this this is a very good software which is providing necessary document signature functionality.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation

Geno H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Very simple and easy to use product

Likeliness to Recommend

9 /10

What differentiates PandaDoc eSignature from other similar products?

PandaDoc is very price competitive!

What is your favorite aspect of this product?

I like that PandaDoc has editable fields that are more flexible and easier to use than DocuSign. It has all of the same functionality that other best-in-class signature tools have but in a very simple and straightforward format.

What do you dislike most about this product?

The only thing I dislike about PandaDoc is that sometimes it is difficult to find certain functionalities. For instance, I had trouble figuring out how to attach a document inline with the contract instead of as a document attachment. At the time I wasn't able to find any support articles that would have helped.

What recommendations would you give to someone considering this product?

Our use case is fairly simple... We use PandaDocs to allow our clients to sign our contracts remotely and for us to track the views and contract completions as they come in. There are some useful features such as the ability to see how long the client viewed each page of the document, which gives good insight as to where potential sticking points and areas of interest are from the client's perspective. Overall, it's a good alternative to competitors such as DocuSign.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Acts with Integrity

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