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Oracle

Oracle CPQ

Composite Score

7.3 /10

CX Score

7.7 /10

22 Reviews Write a Review

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

Company Details

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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5 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Feature Ratings

Average 78

Product and Service Configuration

Quote Development and Administration

Rules Engine

Guided Selling

Multi Currency

Visual Configuration

Discounting Management

Catalog Management

Workflow & Approvals

Reporting and Analytics

Application Integration

Vendor Capability Ratings

Average 78

Breadth of Features

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Oracle CPQ Reviews

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2021

CPQ business Features

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Sandeep M.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Has lot of scope for improvement.

Likeliness to Recommend

8 /10

What differentiates Oracle CPQ from other similar products?

Enhancements, Support.

What is your favorite aspect of this product?

Commerce features

What do you dislike most about this product?

Configuration performance

What recommendations would you give to someone considering this product?

Have to improvise the configuration, approvals, and the performance.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adrian A.

Role: Consultant
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

By far the most dynamic CPQ tool on the market

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Oracle CPQ's API's, BOM centric configuration, QTO integrations, and asset Life cycle tracking

What is your favorite aspect of this product?

BOM centric configuration, QTO integrations, and asset Life cycle tracking

What do you dislike most about this product?

There are a lot of features in CPQ so there is a steep learning curve. Each section of OCPQ contains a lot of detail. Additionally, CPQ developers need to have a strong understanding of CRM and ERP boundary systems plus how to integrate CPQ to other potential peripheral applications.

What recommendations would you give to someone considering this product?

Hire an OCPQ expert that will represent the interests of your organization. What makes CPQ powerful is its ability to do a lot of things with out-of-the-box tools however how OCPQ is leveraged can be limited by a person's interests, vision, creativity, and knowledge of the application. Having someone who is proficient across the entire CPQ application and is able to effectively communicate and intuit your needs will allow you to tailor the application and user experience in a that is unique for your company.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Respectful

How We Deliver

Oracle CPQ

What is Oracle CPQ?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Oracle CPQ Ratings

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Oracle CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Oracle CPQ Reviews

CPQ business Features

Likeliness to Recommend

Pros

Sandeep M.

Has lot of scope for improvement.

Likeliness to Recommend

Pros

Adrian A.

By far the most dynamic CPQ tool on the market

Likeliness to Recommend

Pros

Title

Feature Ratings

Product and Service Configuration

Quote Development and Administration

Rules Engine

Guided Selling

Multi Currency

Visual Configuration

Discounting Management

Catalog Management

Workflow & Approvals

Reporting and Analytics

Application Integration

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness