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Oracle

Oracle Content Management

Composite Score

7.8 /10

CX Score

8.1 /10

59 Reviews Write a Review

What is Oracle Content Management?

Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.

Company Details

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Oracle Content Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Content Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Content Management?

2% Negative

7% Neutral

91% Positive

Pros

Performance Enhancing
Enables Productivity
Effective Service
Transparent

Feature Ratings

Average 82

Search

File Conversion

Ediscovery Audit Trail

Access Permissions Management

Capture Channels

Collaboration

File Approvals Esignatures

ECM Document Management

Workflow Process Automation

Metadata Management

Mobile

Vendor Capability Ratings

Average 82

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Oracle Content Management Reviews

Sally G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Amazing Features.

Likeliness to Recommend

9 /10

What differentiates Oracle Content Management from other similar products?

Oracle Content Management provides tools for managing multi-language content and supports content distribution across different regions, making it ideal for global enterprises.

What is your favorite aspect of this product?

Oracle Content Management is highly customizable, allowing businesses to tailor it to their specific content management needs and workflows.

What do you dislike most about this product?

It can be expensive, especially for smaller businesses or startups, as it is geared more towards large enterprises.

What recommendations would you give to someone considering this product?

If your organization already uses Oracle Cloud services, OCM can be a powerful addition. If not, assess how well OCM will integrate with your existing systems and whether this integration will require significant customization.

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Inspires Innovation

Kunal M.

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Extremely positive responses by Business users

Likeliness to Recommend

9 /10

What differentiates Oracle Content Management from other similar products?

Opentext ECM solution has compatibility issues with Oracle products however Oracle content management has been stellar with

What is your favorite aspect of this product?

Search and workflow management systems

What do you dislike most about this product?

AI capability not built from SDK or kernel level

What recommendations would you give to someone considering this product?

Please adopt GenAI and LLM capabilities as there is a massive uptake on these 2 fronts

Pros

Trustworthy
Respectful
Altruistic
Acts with Integrity

ronald b.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Excellent efficient and secure content management

Likeliness to Recommend

9 /10

What differentiates Oracle Content Management from other similar products?

This tool is the best content management solution that offers organizations an efficient and secure way to manage and organize their digital content. This software allows the creation, storage and distribution of documents, images and other files important for the operation of any company or organization in the best possible way and obtaining better results.

What is your favorite aspect of this product?

I like this tool for its centralized storage, allowing you to store and organize all content centrally, which makes it easier to search and retrieve information, it offers a robust permission system that guarantees that only authorized people have access to documents and files confidential and also enables collaboration between work teams, allowing several users to work on the same document simultaneously and another important feature is that it is easily integrated with other Oracle tools and applications, which allows for more efficient content management.

What do you dislike most about this product?

There is really nothing that I dislike about this excellent tool since it allows you to store and organize all the content centrally, which makes it easier to search and retrieve information as quickly as possible without any inconvenience.

What recommendations would you give to someone considering this product?

I recommend this tool for its excellent advantages, one is to centralize and organize content appropriately, organizations can quickly access the information they need, saving time and resources, it offers data security where permission management and data encryption guarantee that the content is protected against unauthorized access and the software also allows collaborative editing of documents, which facilitates collaboration and the exchange of ideas between work teams.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

How We Deliver

Oracle Content Management

What is Oracle Content Management?

Company Details

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Oracle Content Management Ratings

86 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Oracle Content Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Oracle Content Management Reviews

Sally G.

Amazing Features.

Likeliness to Recommend

Pros

Kunal M.

Extremely positive responses by Business users

Likeliness to Recommend

Pros

ronald b.

Excellent efficient and secure content management

Likeliness to Recommend

Pros

Most Popular Oracle Content Management Comparisons

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Title

1
Since last award

Feature Ratings

Search

File Conversion

Ediscovery Audit Trail

Access Permissions Management

Capture Channels

Collaboration

File Approvals Esignatures

ECM Document Management

Workflow Process Automation

Metadata Management

Mobile

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support