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OpenText Corporation

OpenText TeamSite

Composite Score

8.2 /10

CX Score

8.5 /10

47 Reviews Write a Review

What is OpenText TeamSite?

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

Company Details

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Awards & Recognition

OpenText TeamSite won the following awards in the Digital Experience - Enterprise category

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1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

OpenText TeamSite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText TeamSite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText TeamSite?

0% Negative

8% Neutral

92% Positive

Pros

Efficient Service
Saves Time
Respectful
Security Protects

Feature Ratings

Average 81

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

Management Interface

E-Commerce Integration

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of Customization

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features

OpenText TeamSite Reviews

Himanshu P.

Role: Sales Marketing
Industry: Other
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2024

Powerful for Enterprises, but Complex to Navigate

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

OpenText TeamSite differentiates itself with its enterprise focus, advanced content management, personalization tools, seamless integration with other systems, user-friendly interfaces, and strong security and compliance features. These aspects make it ideal for large organizations with complex content needs

What is your favorite aspect of this product?

One of the standout aspects of OpenText TeamSite is its robust content personalization capabilitiesThis feature allows organizations to create tailored user experiences, enhancing engagement and improving conversion rates by delivering relevant content based on user behavior and demographics

What do you dislike most about this product?

One common critique of OpenText TeamSite is its complexity, which can lead to a steep learning curve for new users. The extensive features and configurations may overwhelm those who are not technically savvy, potentially hindering user adoption and efficiency

What recommendations would you give to someone considering this product?

Ensure it aligns with your content management requirements

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Syed Aqib a.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

“Powerful features, but complex to set up.”

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

OpenText TeamSite stands out with its strong enterprise content management features, enabling organizations to create and deliver personalized digital experiences across multiple channels. Its AI-driven content recommendations, extensive integration options, and powerful workflow automation enhance collaboration and streamline content production for large enterprises

What is your favorite aspect of this product?

My favorite aspect of OpenText TeamSite is its AI-driven content recommendations. This feature enhances the user experience by helping teams quickly find and utilize relevant content, streamlining the content creation process and improving overall efficiency in delivering personalized digital experiences

What do you dislike most about this product?

What I dislike most about OpenText TeamSite is its complexity, particularly during the initial setup and customization. The extensive features can lead to a steep learning curve for new users, which may require significant training and time to fully leverage the platform’s capabilities

What recommendations would you give to someone considering this product?

If you’re considering OpenText TeamSite, I recommend investing time in thorough training and onboarding to navigate its complex features effectively. Additionally, take advantage of its AI-driven content recommendations and integration capabilities to maximize efficiency. Assess your organization’s specific needs to ensure that TeamSite’s robust content management features align with your digital experience goals

Pros

Efficient Service
Caring
Respectful
Over Delivered

Ravi R.

Role: Operations
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

A product most realistic features

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

Their quality products and ease of implementation and usability

What is your favorite aspect of this product?

I liked most the social media and e commerce integration along with multi channel support

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Definitely consider this if you want to enhance your productivity and minimize the risk of data theft

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

OpenText TeamSite

What is OpenText TeamSite?

Company Details

Need Assistance?

Awards & Recognition

OpenText TeamSite Ratings

84 Likeliness to Recommend

1 Since last award

94 Plan to Renew

3 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love OpenText TeamSite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

OpenText TeamSite Reviews

Himanshu P.

Powerful for Enterprises, but Complex to Navigate

Likeliness to Recommend

Pros

Syed Aqib a.

“Powerful features, but complex to set up.”

Likeliness to Recommend

Pros

Ravi R.

A product most realistic features

Likeliness to Recommend

Pros

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Title

1
Since last award

3
Since last award

2
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Feature Ratings

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

Management Interface

E-Commerce Integration

Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features