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What is One Call Now?
One Call Now delivers critical event management solutions designed to help enterprises, organizations and agencies of all sizes create the most successful outcomes when critical events occur. The OnSolve Platform for Critical Event Management combines leading risk intelligence, critical communications (MIR3, Send Word Now, On Call Now and CodeRED) and incident management into one SaaS-based global portfolio. Our AI-powered platform is purpose-built to deliver fast, relevant and actionable intelligence, enable vital communications and allow response teams to react calmly and confidently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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70 Likeliness to Recommend
2
Since last award
87 Plan to Renew
2
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love One Call Now?
Pros
- Reliable
- Trustworthy
- Fair
- Acts with Integrity
Cons
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Weather Alert
Location-Based Notification
Contact Information Encryption
Scheduled Messaging
Conference Call Support
Sequential Processing
Scripting
Distribution Lists
Multi-Language Support
Voice Recorded Alerts
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
One Call Now Videos
OnSolve When Every Minute Counts™
One Call Now Reviews
Helen G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
My Experience With OnSolve Platform for CEM
Likeliness to Recommend
What differentiates One Call Now from other similar products?
It makes mass notifications Easy It's fast and customizable It can as well serve as a marketing tool
What is your favorite aspect of this product?
The product has been great ever since deployment
What do you dislike most about this product?
I have no single dislike.
What recommendations would you give to someone considering this product?
This is an effective mas notifications software. I recommend it because it's affordable and very fast
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2021
Easy to use and implement, with average features.
Likeliness to Recommend
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Efficient Service
Cons
- Less Transparent
![](https://cdn.softwarereviews.com/production/profile_image/1056636/original/1056636.jpg?1602007642)
Angela W.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Sep 2020
easy to use and cost efficient
Likeliness to Recommend
What differentiates One Call Now from other similar products?
this is the only one that I actually had experience using
What is your favorite aspect of this product?
being able to set up various groups to send out messages to
What do you dislike most about this product?
There really was not a dislike with this product. It was more on my end of learning the system that made it a little more difficult for me to use.
What recommendations would you give to someone considering this product?
be more involved in learning how to use this system and reach out to them to learn how to better navigate this useful system
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy