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OneSpan

OneSpan Sign

Composite Score
8.2 /10
CX Score
8.1 /10
Category
OneSpan Sign
8.2 /10

What is OneSpan Sign?

OneSpan Sign (formerly eSignLive) is the world's leading electronic signature and digital signature software provider both in the cloud, and on-premise for businesses that need legal, compliant and enforcable e-signed documents.

Company Details


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Awards & Recognition

OneSpan Sign won the following awards in the Electronic Signature category

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OneSpan Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OneSpan Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

2
Since last award

98 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneSpan Sign?

0% Negative
14% Neutral
86% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

Feature Ratings

Average 88

Audit Trail

92

Digital Signature

89

Security

89

E-Signatures

88

Regulatory Compliance

88

Mobile

88

User-Friendly

87

Workflow

87

Notifications

86

Customizable Branding

85

Third-Party Integration

84

Vendor Capability Ratings

Average 84

Vendor Support

86

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

80

OneSpan Sign Reviews

Shobhna G.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great product for Digital signatures

Likeliness to Recommend

10 /10

What differentiates OneSpan Sign from other similar products?

The significant difference I noticed with One Span and other e signature tool is its workflow. I use it all the time for getting signatures from clients at my business location. It is very user friendly and makes it flawless for the documents signatures captures. It is easy to export the signed documents and letters and very easy to share those across as well.

What is your favorite aspect of this product?

The workflow is great and very user friendly

What do you dislike most about this product?

Once in a while I feel that it does not recognise the input of the text but overall I believe it is a great tool for digital signatures

What recommendations would you give to someone considering this product?

Give it a shot , definitely better than other tools out there

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Himanshu B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use but way to go for features improvement

Likeliness to Recommend

8 /10

What differentiates OneSpan Sign from other similar products?

The biggest difference is in signature itself , I noticed many times it just does not grab the signature at all, even after trying multiple times, which is very easy with other tools such as DocuSign or adobe as well. It gets frustrating at times when it does not do what is the basic of this tool and it is annoying. It is user friendly though but it does fail at times in doing it's core job.

What is your favorite aspect of this product?

User friendly as it is easy to understand the navigation

What do you dislike most about this product?

The signature not getting applied at times even after multiple tries.

What recommendations would you give to someone considering this product?

Do well research before acquiring the tool. It needs lots of improvement

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Trustworthy

Cons

  • Commodity Features
  • Less Productive
  • Inhibits Innovation

Surbhi M.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

User Friendly,Great Customer Support & Secure Tool

Likeliness to Recommend

8 /10

What differentiates OneSpan Sign from other similar products?

It has boosted the businesses with digitalized processes. It has multiple features in which e-signature is a unique one. Small businesses to large companies anyone can implement this with their works. You can get reports on every E-Sign transactions and monitor on this for completion. Easy to setup and user friendly interface. They also provide quality customer support.

What is your favorite aspect of this product?

I have good experience with this tool. In my job it has helped me alot. During hiring we create documents on appointments, verifications where we need candidate's signature as agreed to terms of our company. With this tool we made it easy to get their signature virtually and we can check the documents anywhere anytime as these documents are saved in cloud. You can also implement in On-premises. You can access from desktop, laptop, mobile, laptop, etc. During virtual meetings you can record the session for future reference. User have to use personal digital certificate or any ID proofs as attachment to verify identity.

What do you dislike most about this product?

In some points I dislike as it should improve in these cases. For beginners it should provide free or lower plan with limited access. It should give more features as similar products also providing same thing with this price range.

What recommendations would you give to someone considering this product?

This is a multi featured application where you will get lots of features under single platform. You will get sufficient solutions for your business needs. With Audit trail you can see complete picture of the transactions with strong identity assurance to determine the compliance for remote processes. It has global language support through which you can send your documents in other languages of abroad clients. You can customise the documents with brand logo and layouts. While using this I have got better customer support among other competitors. Still if you want lower price plans then you can choose eversign, Adobe sign, etc for your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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