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Nintex Workflow Automation Logo
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Nintex

Nintex Workflow Automation

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Nintex Workflow Automation
8.0 /10

What is Nintex Workflow Automation?

Experience the easiest to use, most powerful workflow automation software available today to automate and orchestrate all your business processes for lower costs, faster operations, and happier customers and employees. Build advanced workflows in minutes that progress tasks and talk with enterprise systems–with clicks, not code.

Company Details


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Awards & Recognition

Nintex Workflow Automation won the following awards in the Business Process Management category

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Nintex Workflow Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex Workflow Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

Up 1
Since last award

87 Plan to Renew

Down 1
Since last award

73 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
71%
Conflict Resolution:
92%
Strategy & Innovation:
85%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex Workflow Automation?

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2% Negative
12% Neutral
86% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 80

Process Management

86

Collaboration

84

BPM Workflow and Approvals

83

Business Rules Management

82

Process Simulation and Execution

82

Form and Report Building

81

Process Monitoring and Optimization

78

Knowledge and Document Management

77

Deployment

77

Process Modelling and Design

76

Mobile

75

Vendor Capability Ratings

Average 78

Quality of Features

81

Usability and Intuitiveness

80

Ease of IT Administration

79

Ease of Implementation

79

Business Value Created

79

Ease of Customization

78

Breadth of Features

77

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

74

Nintex Workflow Automation Reviews

Robert D.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Powerful process workflow automation

Likeliness to Recommend

10 /10

What differentiates Nintex Workflow Automation from other similar products?

It has a number of useful features but I think where it’s different is the ability to import workflow packages from the vendor or other users onto the system to meet specific requirements.

What is your favorite aspect of this product?

The best functionality is the pdf form import feature. If you have a library of existing psf forms it’s a one step process to import them into the system and it will generate an electronic workflow form with the exact field types. Saves you hours of work

What do you dislike most about this product?

There’s a couple of strange decisions but the main one I dislike is when a workflow fails the workflow initiator is not informed. It leaves too much emphasis on admins to organise resubmission and to let them know it’s failed.

What recommendations would you give to someone considering this product?

The vendor runs regular process in a day workshops that will help even the least experienced workflow. Older to grasp the basics of some well known process workflows like expenses approvals. They are free and extremely helpful.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jack H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Nintex! Great for improving efficiency.

Likeliness to Recommend

8 /10

What differentiates Nintex Workflow Automation from other similar products?

Nintex built-in feature enables the building of paginated forms, anonymous forms (no user login required), and a powerful rules engine. Furthermore, validations can be quickly made up without any code. It’s incredible how much can be accomplished with its drag-and-drop interface. Workflows can also be tested within the development interface before they are published. Nintex Workflows integrates with a variety of systems, including SharePoint and Salesforce.

What is your favorite aspect of this product?

Nintex Process Platform is ideal for automating organizational and business activities. Tasks, papers, chats, and other activities can all be automated. Dynamic online forms can be designed to collect and submit correct and up-to-date data from anywhere. I can also automate processes such as weekly email automation and monthly document generation. To assist me in reaching my ultimate goal.

What do you dislike most about this product?

Because the automation platform cannot retain data, I must rely on SharePoint, Salesforce, or other applications for data storage.

What recommendations would you give to someone considering this product?

I like Nintex’s scheduling capabilities since they allow me to construct automated procedures that run regularly. It’s also convenient to be able to delegate specific jobs and processes when an employee is suddenly absent or out of the office. When more assistance is required, the guidance offered has been beneficial. I’m especially amazed by the customer support team’s dedication – they truly go above and beyond.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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