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NCR VOYIX - Emerald Logo
NCR VOYIX - Emerald Logo
NCR Corporation

NCR VOYIX - Emerald

Composite Score
7.3 /10
CX Score
7.6 /10
Category
NCR VOYIX - Emerald
7.3 /10

What is NCR VOYIX - Emerald?

NCR Emerald (previously Silver) is a point of sales systems for small business that is simple to use but powerful enough to help make your dreams a business reality.

Company Details


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Awards & Recognition

NCR VOYIX - Emerald won the following awards in the Retail POS category

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NCR VOYIX - Emerald Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NCR VOYIX - Emerald.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NCR VOYIX - Emerald?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 82

Employee Mobile

90

Cash Register Point of Purchase Devices

85

Inventory Control

85

Customer Account Management

84

Online Integrations Web Store

83

Pricing Promotions

83

Employee Management

82

Loyalty Program

82

PCI and EMV Compatible

82

Analytics and Reporting

82

Sales Transactions

78

Vendor Capability Ratings

Average 79

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Implementation

81

Business Value Created

80

Quality of Features

80

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Customization

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

77

Vendor Support

74

NCR VOYIX - Emerald Reviews

Kylie M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

A user-friendly product!

Likeliness to Recommend

10 /10

What differentiates NCR VOYIX - Emerald from other similar products?

It is perfect for my small business. It is cost-effective & intuitive & user-friendly.

What is your favorite aspect of this product?

The 24/7/365 live support.

What do you dislike most about this product?

I like everything about this product; there is nothing I do not like.

What recommendations would you give to someone considering this product?

This system does everything from managing your employees to tracking sales, but you have to have an iPad.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Great system

Likeliness to Recommend

5 /10

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service
  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Easy to use, among the best of the kind

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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