What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
3
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Security Protects
- Reliable
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Self-Service
Risk Management
Expense Automation
Sustainability Reports
Mobile
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Quality of Features
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Navan Reviews
Vishal B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Sep 2023
A fun and convenient way to get reimbursed
Likeliness to Recommend
What differentiates Navan from other similar products?
It's ease of use. The feature is well integrated with services such as Lyft and receipts automatically get generated after a trip . Further, their technology is amazing at picking up details from a receipt uploader . Finally, Navan also issues their own card which further automates receipt process
What is your favorite aspect of this product?
It makes the process very convenient. The portal is well designed and makes travel, transportation, reimbursement very convenient. I always found these to be time consuming and tedious processes and using Navan has changed that.
What do you dislike most about this product?
Honestly, nothing that I can think off. It is a well integrated product and deserves the love and respect it gets
What recommendations would you give to someone considering this product?
This is a great process to help with processing payments. They have created an end-to-end eco system to seamlessly account for corporate expenses and the integration is amazing. Highly recommend this product to anyone who hates uploading receipts during business travel
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samuella B.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy and Comfortable to use.
Likeliness to Recommend
What differentiates Navan from other similar products?
Navan is easy to use
What is your favorite aspect of this product?
Greatly affordable
What do you dislike most about this product?
I like everything.
What recommendations would you give to someone considering this product?
It's affordable and reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rahul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
The perfect expanse and travel management tool!
Likeliness to Recommend
What differentiates Navan from other similar products?
I love Navan's AI capabilities. All you need to do is to upload a receipt, everything else is taken care of. From expense type to amount to expense category - everything automatic. I remember the days of other such products where one had to manually enter most of the things. All this is extremely smooth with Navan.
What is your favorite aspect of this product?
It does what it says perfectly. I am yet to see any issues or bugs. Its flawless and that's what I love the most.
What do you dislike most about this product?
Nothing specific. It's a great service and helps a lot in claiming business expenses with ease.
What recommendations would you give to someone considering this product?
Go ahead with Navan. You will fall in love with its simplicity!
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
