What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
2
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Security Protects
- Reliable
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Self-Service
Risk Management
Expense Automation
Sustainability Reports
Mobile
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Quality of Features
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Navan Reviews
Allison S.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Dec 2022
Straightforward solution that anyone can use
Likeliness to Recommend
What differentiates Navan from other similar products?
TripActions made our expense management process less administrative and more user-friendly for all employees. By automating all our expense claim tracking and calculation significantly reduced the occurence of errors
What is your favorite aspect of this product?
The mobile app allows us to record cash expenses ans accounting data on the spot, even when we are not in the office. It has a straightforward reporting process built-in that saves time and improved productivity
What do you dislike most about this product?
Easy integration with everyday business tools such as email and project management tools. Allow us to fully customize the solution to get that exact look and feel our company requires
What recommendations would you give to someone considering this product?
TripActions provides a simple and intuitive way to handle your employees' expenses and breeze through the claims and this will help save up valuable business time and resources by taking a digital approach to costs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pondoski G.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
My Experience With TripActions
Likeliness to Recommend
What differentiates Navan from other similar products?
With TripActions, it becomes easy to manage expenses as well planning employees travel easy
What is your favorite aspect of this product?
The software is easy to use and manage It makes travel expenses management easy The software comes with cooperate and company travel management features
What do you dislike most about this product?
The software has always worked as it should and I haven't noted any serious issues.
What recommendations would you give to someone considering this product?
I recommend TripActions because it is an all in one travel planning and expense management software for business.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time
Blake T.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2022
forecasting expenses with minimal error
Likeliness to Recommend
What differentiates Navan from other similar products?
The software also gives me more control over spending and important financial insights. Employees breeze through the buying process without any effort with its conversational user interface.
What is your favorite aspect of this product?
The customisable feature of the platform allowed us to assign a card for a specific vendor and a specific amount.
What do you dislike most about this product?
We reported bugs to the system when integrating with other software, specifically QuickBooks. Moreover, the system does not support splitting expenses between departments and funds.
What recommendations would you give to someone considering this product?
TripActions aims to provide faster and more efficient expense tracking for businesses, regardless of the company size
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
