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Mouseflow Logo
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Mouseflow

Mouseflow

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Mouseflow
7.8 /10

What is Mouseflow?

Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site. This is done by session replay, heatmap and track of all clicks, mouse movements, scrolls, engagement, form fills and much more.

Company Details


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Awards & Recognition

Mouseflow won the following awards in the Website Analytics category

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Mouseflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mouseflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mouseflow?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Fair
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Data Visualization

87

Customer Journey Modelling

87

Conversion Analysis

86

Audience Segmentation

86

Customer Value Analysis

84

Social Media Analytics

84

Device and Browser Analytics

83

Paid Search Integration

80

Audience Demographics

80

API Framework

80

Search Engine Optimization

79

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Breadth of Features

87

Ease of IT Administration

84

Vendor Support

84

Business Value Created

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Quality of Features

81

Ease of Customization

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

75

Mouseflow Reviews

Robert G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A crucial part of building user-focused websites

Likeliness to Recommend

9 /10

What differentiates Mouseflow from other similar products?

It helps identify potential issues and areas for enhancement in the user experience. By capturing real-time user interactions through session recordings, it collects the necessary data to optimize website performance and usability. Mouse movements and clicks provide insight into where users focus their attention. Heatmaps highlight user engagement and specify the most and least clicked areas on web pages. Maps user paths on the website to locate areas where users leave. It helps improve conversion funnels.

What is your favorite aspect of this product?

Mouseflow changes unprocessed data into useful information to help users make important decisions. By displaying user journeys, Mouseflow assists developers in improving websites in terms of user needs. Provides real-time feedback to guarantee quick identification and resolution of user experience problems.

What do you dislike most about this product?

Privacy Considerations: User tracking depth may raise privacy concerns; thus, transparency is necessary. Mouseflow mainly concentrates on analyzing user behavior, but perfectly merges with A/B testing tools for the best optimization strategy.

What recommendations would you give to someone considering this product?

Mouseflow is an essential tool for improving the technical aspects of user experiences by uncovering user behavior intricacies and providing actionable insights. The platform offers strong privacy features, allowing developers to mask or exclude sensitive information during recorded sessions. It also integrates with various analytics and optimization tools, creating a comprehensive ecosystem for developers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yukio T.

  • Role: Finance
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Unveiling User Journey Mysteries with MouseStats

Likeliness to Recommend

9 /10

What differentiates Mouseflow from other similar products?

MouseStats provides a complete UX Analytics Suite that includes session recording, website heatmaps, form analytics, and micro surveys for a full view of user interaction. Real-time updates and assessment reports enable quick and data-driven decision-making. One of the most notable strengths of MouseStats is its ability to enhance the user experience and increase conversion rates. The visitor playback tool acts as a guide through users' live interactions, exposing issues and aiding design optimization. It also streamlines the user experience and enhances satisfaction, which boosts conversions.

What is your favorite aspect of this product?

The heatmaps tool gives a complete solution for collecting, analyzing, and displaying data on visitor behavior across various devices, helping us personalize the website to fit diverse user needs. Moreover, the short surveys acquire genuine feedback from users, which gives us valuable insights to continually improve.

What do you dislike most about this product?

MouseStats is great at analyzing user behavior. However, if advanced predictive analytics were added, it could get even better at anticipating future user actions and preferences. This would allow for proactive optimization opportunities.

What recommendations would you give to someone considering this product?

I trust MouseStats to examine user behavior on our website and uncover key insights that boost optimization and increase conversions. Improving the user experience and maximizing conversion rates make it a valuable tool for any business in the digital age. Real-time reports and instant updates allow data-driven decision-makers to capture and interpret user behavior precisely. It's a must-have for thriving businesses. MouseStats is a valuable tool for understanding user behavior, making informed decisions, and driving business growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Betania M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Analytics for website optimization

Likeliness to Recommend

8 /10

What differentiates Mouseflow from other similar products?

It is very appropriate for the organization to get information about customer behavior, collect customer feedback and therefore inform future product development and updates. It is a very sophisticated software whereby we are constantly changing our user interface according to the results of Mouseflow, and our conversion rates are growing due to the constant changes and your work.

What is your favorite aspect of this product?

We have many virtues thanks to its dashboards and visual drill-down capabilities as it can easily integrate with any platform we use, such as Magneto as it can record a wide range of user behaviors from start to finish thanks to its ability to track clicks and mouse movements, I can see in detail each of the web pages.

What do you dislike most about this product?

Its free version could have more functionalities for first time users or as a test to attract the attention of new customers and an improvement in its mobile platform due to the fact that it is not well optimized for better visualization and an easier method to group filters and save segments.

What recommendations would you give to someone considering this product?

It is a very suitable platform for companies that have a website where they offer products or services where you want a user to perform some action such as filling out a form or make a purchase as you also have exceptional features as a tool that can facilitate the work of making a page do what it should do thus streamlining all your Web processes.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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