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Microsoft Viva Engage Logo Award Winner Product Badge
Microsoft Viva Engage Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Viva Engage

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Microsoft Viva Engage
8.5 /10

What is Microsoft Viva Engage?

Staying connected is more important than ever. Viva Engage (formerly Yammer) is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.

Company Details


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Awards & Recognition

Microsoft Viva Engage won the following awards in the Digital Workplace category

Microsoft Viva Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Viva Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Viva Engage?

3% Negative
6% Neutral
91% Positive

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 80

Listings

86

Department Zones

83

Employee Engagement

83

Branded Premium Mobile

82

Networked Enterprise

82

Reporting and Analytics

82

Employee Directory

82

File Sharing Collaboration

81

Home Page

80

News Feed

80

Broadcast to TVs

80

Vendor Capability Ratings

Average 78

Ease of Implementation

81

Ease of IT Administration

80

Ease of Data Integration

80

Availability and Quality of Training

80

Business Value Created

80

Quality of Features

79

Vendor Support

78

Breadth of Features

77

Usability and Intuitiveness

77

Ease of Customization

77

Product Strategy and Rate of Improvement

74

Microsoft Viva Engage Reviews

Matthew D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

You bought this when you bought Microsoft.

Likeliness to Recommend

3 /10

What differentiates Microsoft Viva Engage from other similar products?

I think the best thing yammer has going for it is that everyone in the University has it and can see a homepage. Teams has become the dominant digital communication platform, but is missing an 'everyone' team or user story. Yammer actually does that pretty well.

What is your favorite aspect of this product?

Having the ability to write to all users across the organization, and have an organization centric micro blogging platform.

What do you dislike most about this product?

It's experience on mobile is bad. When I used it more regularly, I couldn't even see the original message when I attempted to reply. Lack of adoption is also a major roadblock.

What recommendations would you give to someone considering this product?

Use teams. It does most of what yammer was intended to do, but does it better. If you aren't currently tied to MS, use slack : it has a clearer user story, and has better integrations.

Pros

  • Enables Productivity
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status
  • Commodity Features
  • Less Efficient Service

John L S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

The best of a business social network

Likeliness to Recommend

9 /10

What differentiates Microsoft Viva Engage from other similar products?

What is most noticeable about this tool is that it is a social network, which means that this tool groups functionalities similar to the most dynamic entertainment or work sites found in the main social networks, this particular tool groups everything the work team in the same place improving and facilitating the user experience so that when it comes to maintaining communication it is fluent and safe from your system

What is your favorite aspect of this product?

What I like the most is the possibility of customizing and directing the security whenever you want, it is a tool that may be inspired by the work teams but that at the same time does not forget the individuality of the users and the processes that are more personal or that require a smaller number of people to know, this tool allows collaboration through messages in real time as well as sending emails quickly and with end-to-end security.

What do you dislike most about this product?

Nothing displeases me so far it is a good tool

What recommendations would you give to someone considering this product?

My recommendation is to companies of medium or large companies to implement this tool because it is not only functional but also improves the experience of workers on a daily basis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachell W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Teamwork as a unified experience

Likeliness to Recommend

9 /10

What differentiates Microsoft Viva Engage from other similar products?

It is known as a business social network not exactly as a tool on the web and this mainly to help professionals to integrate this type of systems to their work methods, allowing them to interact and share the experience with other team members helping to have a fluent and fast communication

What is your favorite aspect of this product?

It has complete functionalities like Microsoft 365, which even makes it faster to integrate into the team, because it has already known systems that are also safe, allowing more fluid and confidential teamwork.

What do you dislike most about this product?

It is a functional tool of this type of software, which guarantees that it is a good tool

What recommendations would you give to someone considering this product?

A system of communication and professional teamwork that works with technology that is inspired by the professionals of these times

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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