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Microsoft Corporation

Microsoft Viva Engage (Yammer)

Composite Score

8.4 /10

CX Score

8.7 /10

97 Reviews Write a Review

What is Microsoft Viva Engage (Yammer)?

Staying connected is more important than ever. Viva Engage (formerly Yammer) is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.

Company Details

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Microsoft Viva Engage (Yammer) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Viva Engage (Yammer).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Viva Engage (Yammer)?

4% Negative

7% Neutral

89% Positive

Pros

Client Friendly Policies
Acts with Integrity
Trustworthy
Fair

Feature Ratings

Average 80

Listings

Department Zones

Branded Premium Mobile

Networked Enterprise

Employee Engagement

Employee Directory

File Sharing Collaboration

Reporting and Analytics

Instant Messaging

Home Page

Integrations

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Employee Communications

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Employee Engagement

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View Microsoft Viva Engage (Yammer) in this category (opens in a new tab)

Microsoft Viva Engage (Yammer) Reviews

Nicolas R.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Stagnant product

Likeliness to Recommend

7 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

Fully integrated with Microsoft softwares

What is your favorite aspect of this product?

Ease communication

What do you dislike most about this product?

No clear added value for the business

What recommendations would you give to someone considering this product?

List your business requirements first and then check that they are covered

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Cons

Inhibits Innovation
Slower Product Innovation
Less Productive

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Good social platform for internal purposes.

Likeliness to Recommend

5 /10

Pros

Caring
Respectful
Client Friendly Policies
Efficient Service

Cons

Less Reliable
Under Delivered
Slower Product Innovation

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Own social networking platform

Likeliness to Recommend

7 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Under Delivered

How We Deliver

Microsoft Viva Engage (Yammer)

What is Microsoft Viva Engage (Yammer)?

Company Details

Need Assistance?

Microsoft Viva Engage (Yammer) Ratings

82 Likeliness to Recommend

2 Since last award

94 Plan to Renew

3 Since last award

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Viva Engage (Yammer)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Listings A place to list things for sale or swap.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Instant Messaging Real-time, text-based communication between two or more people

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Employee Communications

Employee Engagement

Microsoft Viva Engage (Yammer) Reviews

Nicolas R.

Stagnant product

Likeliness to Recommend

Pros

Cons

Good social platform for internal purposes.

Likeliness to Recommend

Pros

Cons

Own social networking platform

Likeliness to Recommend

Pros

Cons

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