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MailerLite

MailerLite

Composite Score
8.9 /10
CX Score
9.2 /10
Category
MailerLite
8.9 /10

What is MailerLite?

MailerLite is an easy to use email marketing solution that helps to create advanced email marketing campaigns with features like automation, landing pages and surveys. It provides you with digital marketing tools to grow your audience faster and drive revenue smarter.

Company Details


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Awards & Recognition

MailerLite won the following awards in the Email Marketing category

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MailerLite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MailerLite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MailerLite?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 86

Email Delivery

89

Auto-Responders

89

Segmentation

88

Dynamic Content

88

Email Templates

87

A/B Testing

86

Campaign Management

86

Contact Database

85

Mobile Optimized

85

Content Authoring

84

Text Messaging

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Ease of Data Integration

87

Ease of IT Administration

86

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

86

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

MailerLite Reviews

Manish Singh B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Maximize Your Business Strategy

Likeliness to Recommend

9 /10

What differentiates MailerLite from other similar products?

Its simple and intuitive user interface makes it easy to create and send email campaigns, design landing pages, and manage subscribers. It offers a competitive pricing structure, making it an affordable option for small and medium-sized businesses. MailerLite integrates with a variety of other tools, including e-commerce platforms, CRM software, and social media platforms.

What is your favorite aspect of this product?

Simple and easy-to-use interface. Advanced and all-in-one features. Customer support is also good. Allow many integration options.

What do you dislike most about this product?

Sometimes I get issues with page loading.

What recommendations would you give to someone considering this product?

Explore the tool before use it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Bruno L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates MailerLite from other similar products?

I have no product to compare

What is your favorite aspect of this product?

Usability.

What do you dislike most about this product?

Nothing to complain

What recommendations would you give to someone considering this product?

The marketing team has already gave this informations

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Respectful

Frederick C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

First-rate assistance for clients

Likeliness to Recommend

10 /10

What differentiates MailerLite from other similar products?

Mailer Lite's simplicity is what drew me to it. In contrast to competing solutions, everything you need is conveniently located here. As of late, it has become an integral component of our routine business procedure with clients. In particular, it excels at making emails that answer questions or follow up on previous ones.

What is your favorite aspect of this product?

Specifically, I like how their interaction made me feel like a valued customer. Although it's a bummer that the chat is a paid service, having access to knowledgeable, helpful people who are eager to provide their assistance has made the service invaluable. I am quite appreciative of this. Everything I've seen of the tool over the past several days has been encouraging.

What do you dislike most about this product?

When I try to make a modification to what I've been making, I'm forced to wait because a loading pop-up appears. I wish it could happen immediately, but unfortunately, any sort of transformation requires time. It's not obvious to set up either the email sequences or the website pages, so I'd like a more detailed guide. To understand how to make a landing page and an email nurturing sequence, I looked at a lot of resources online.

What recommendations would you give to someone considering this product?

As an electronic newsletter delivery platform, MailerLite excels at making the process as easy as possible for both the creator and the recipient. I've tried a few different email marketing systems, and this one by far has the best combination of ease of use and feature set. When I need to send out large emails to our clientele, such as newsletters or time-sensitive marketing announcements, I often turn to MailerLite. Email creation and distribution is a simple procedure, and the data you collect will help you decide if your strategy needs adjusting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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