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MailerLite

MailerLite

Composite Score
8.9 /10
CX Score
9.2 /10
Category
MailerLite
8.9 /10

What is MailerLite?

MailerLite is an easy to use email marketing solution that helps to create advanced email marketing campaigns with features like automation, landing pages and surveys. It provides you with digital marketing tools to grow your audience faster and drive revenue smarter.

Company Details


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Awards & Recognition

MailerLite won the following awards in the Email Marketing category

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MailerLite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MailerLite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MailerLite?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 86

Email Delivery

89

Auto-Responders

89

Segmentation

88

Dynamic Content

88

Email Templates

87

A/B Testing

86

Campaign Management

86

Contact Database

85

Mobile Optimized

85

Content Authoring

84

Text Messaging

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Ease of Data Integration

87

Ease of IT Administration

86

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

86

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

MailerLite Reviews

Jessica I.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good-looking modern interface and templates

Likeliness to Recommend

10 /10

What differentiates MailerLite from other similar products?

The interface is available in 5 languages, and their support agents are all over the world. They also have a functional mobile app

What is your favorite aspect of this product?

MailerLite's landing page builder allows us to easily create and design a landing page hosted by MailerLite or on our own domain

What do you dislike most about this product?

The reports for MailerLite are the standard ones and it lets us set up automated workflows based on a handful of triggers

What recommendations would you give to someone considering this product?

MailerLite offers a good range of features and gains points for being so user-friendly, and I recommend it very highly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Awesome support, great UI and great features

Likeliness to Recommend

10 /10

What differentiates MailerLite from other similar products?

It has all the needed features for a successful basic automation

What is your favorite aspect of this product?

The automation flow, it allow anyone to create complex flows In just some clicks, with great UX and UI.

What do you dislike most about this product?

The analytics section could have more information, but is Ok.

What recommendations would you give to someone considering this product?

If you're looking for a cost-effective solution, this is the way to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"An easy and reliable email service"

Likeliness to Recommend

7 /10

What differentiates MailerLite from other similar products?

This software is distinct from others since it offers a free plan and a wide range of features.

What is your favorite aspect of this product?

I enjoy that there is always a free option to try out MailerLite. The information here is perfect for those who are just getting started with email marketing and want to learn the ropes.

What do you dislike most about this product?

The entire process, from contact import through appointment booking, was convoluted and difficult to understand and utilize. I had trouble writing email bodies because of formatting issues, but that may be how it always is.

What recommendations would you give to someone considering this product?

This software comes highly recommended from me since it has a straightforward interface, a wealth of customizable design elements and templates, simple automation creation, and insightful data visualization tools. As far as value goes, you get your money's worth.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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