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LumApps

LumApps

Composite Score
8.8 /10
CX Score
9.2 /10
Category
LumApps
8.8 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Workflow & Approvals

90

Employee Directory

90

Chatbot

90

Workplace for Portal

89

Instant Messaging

89

Broadcast to TVs

89

File Sharing Collaboration

88

Calendars

88

Mobile App

87

Discussion Forums

87

Listings

87

Vendor Capability Ratings

Average 86

Quality of Features

89

Business Value Created

88

Usability and Intuitiveness

87

Vendor Support

86

Availability and Quality of Training

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Ease of Data Integration

83

LumApps Reviews

Lisa G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Well-integrated solutions

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

LumApps is simple to use and all of our employees find it easier to use so I appreciate the way it gives confidence to employees. I adore that Lumapps makes using google for my business so easier to navigate. It streamlines the communication between all of our employees.

What is your favorite aspect of this product?

I'm confident about the Lumapp. It assists our company in centralizing content on a secure platform. The search engine and the ability to support multi-language are fantastic for our companies, as they allow us to spend less time searching for content in old emails. What I like best about this platform is how well it facilitates communication within work groups. I also love the simple interface that is clean and simple to use and learn excellent for inexperienced users.

What do you dislike most about this product?

We discovered that the search only returns results in the site's primary language, so if I search for content in English of Australia and the platform is in English of UW, I can't find it; this is extremely inconvenient because we have a lot of content in other languages.

What recommendations would you give to someone considering this product?

If you want to collaborate with the clients in a better way then Lumapps is the right choice. Lumapps is a very good platform that is easy to implement. It is really helpful for company decision-makers and working from that level to avoid the user abandoning the tool as much as possible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

All in one application to collaborate with team

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

LumApps enables me to keep in touch with all of my employees in one central location that is simple to access and communicate on. It benefits my business by allowing communication to flow without hesitation. It performs well in even low internet connections.

What is your favorite aspect of this product?

LumApps is used to build our intranet and knowledge base. It works seamlessly with our Microsoft Suite of tools, including Teams and Stream. This integration is critical because it allows content creators to gather critical information from multiple sources. It also enables us to use a drag-and-drop content creation process and it also makes it easier to access older content.

What do you dislike most about this product?

One, only and the main thing that needs work is the mobile app. The mobile app experience is built separately from the desktop version, requiring content creators to put in extra effort during the design process. When certain widgets are used, pages load slowly.

What recommendations would you give to someone considering this product?

I heartily recommend Lumapps to any company looking for a platform to improve organizational communication; it is excellent and simple to use. Because of Lumapps, we have more optimal control of all responsibilities in our organization, allowing us to have a greater capacity of response while keeping the company together and well integrated.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

Henry D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Ideal app with ideal features

Likeliness to Recommend

10 /10

What differentiates LumApps from other similar products?

Unlike other digital workplace solutions, LumApps has the power to completely streamline the accessibility to all organizational content, social debates, and corporate sector in one location, thanks to its integration with all other collaboration tools. LumApps has helped our business reduce clumsy, unproductive operations and unlock the actual power of our teams.

What is your favorite aspect of this product?

I love LumApp's solution because it has assisted our agency in making the most of our individual employees and data resources in order to provide greater services to our customers. Its amazing and overly loaded features box enables all of our employees to be more productive, gain access to essential information, and also assists us with business difficulties in our everyday duties.

What do you dislike most about this product?

The drop-down lists on the left side panel are set to a certain number of alternatives before disappearing, therefore we must write the initial letter of the option we wish to see. The backend is difficult to arrange and explore.

What recommendations would you give to someone considering this product?

Many firms use other digital workspace solutions but they are still worried about the workflow and business documents they have in SharePoint or other legacy systems. I advise them to check LumApps functionality that not only changes the way their employees engage but also allows these businesses to bring all of their users and information in one place and work freely.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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