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Logi Symphony Logo Award Winner Product Badge
Logi Symphony Logo Award Winner Product Badge
insightsoftware

Logi Symphony

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Logi Symphony
8.2 /10

What is Logi Symphony?

Logi Symphony (formerly Dundas BI) enables software teams to rapidly design, build, and embed interactive dashboards and data visualizations with fast connectivity and access to modern data infrastructure. Maintain complete control over the analytics experience while empowering end users to explore, analyze, and share data, securely.

Company Details


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Awards & Recognition

Logi Symphony won the following awards in the Business Intelligence & Analytics - Midmarket category

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Logi Symphony Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Logi Symphony.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Logi Symphony?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Inspires Innovation
  • Security Protects

Feature Ratings

Average 82

Data Exploration and Visualization

87

Dashboard

85

BI Platform Administration

84

Operational Reporting Capabilities

83

Collaboration

82

BI Security

82

Self Service and Ad Hoc Capabilities

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

81

Mobile

77

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Business Value Created

84

Ease of Customization

84

Breadth of Features

83

Vendor Support

83

Ease of IT Administration

83

Ease of Implementation

82

Availability and Quality of Training

81

Quality of Features

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Logi Symphony Reviews

Kelly M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Phenomenal customization capabilities

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

the amount of customization

What is your favorite aspect of this product?

built in features like period over period comparision

What do you dislike most about this product?

The training could use some beefing up. There's a LOT of programming involved and several languages from which to choose, which is sometimes confusing. There are so many ways to navigate and submenus to use, that figuring out what to apply, how to apply it and where to find the function has often left us scratching our heads.

What recommendations would you give to someone considering this product?

Make sure to give yourself plenty of time for learning and conversion. The learning curve is steep, but the functionality is exceptional. We have received excellent customer service from the initial stages and have a personal representative helping us scale the mountain.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steffany T.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Amazing Vendor Support

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

Great Vendor support

What is your favorite aspect of this product?

Lots of training options available, great vendor support, makes it easy to use

What do you dislike most about this product?

it's new and I'm still learning!

What recommendations would you give to someone considering this product?

do your training!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Promising new features but clunky to work with

Pros

  • Reliable
  • Unique Features
  • Respectful
  • Security Protects

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Effective Service

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