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LITMUS LLC

Litmus

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Litmus
8.4 /10

What is Litmus?

Litmus is the all-in-one, easy-to-use set of solutions your team needs to create emails that convert and get more from your marketing. Backed by Spectrum Equity, the new, redesigned Litmus makes it easier than ever for teams to quickly organize, build, test, and review emails in one centralized application, streamlining the production process and improving visibility and collaboration.

Company Details


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Awards & Recognition

Litmus won the following awards in the Email Marketing category

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Litmus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Litmus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Litmus?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 88

Segmentation

91

Email Templates

89

Campaign Management

89

Email Delivery

89

Mobile Optimized

89

Sales Intelligence & Conversion Rates

89

Surveys and Polling

89

Content Authoring

88

Auto-Responders

88

Basic Reporting and Analytics

87

A/B Testing

87

Vendor Capability Ratings

Average 87

Business Value Created

92

Availability and Quality of Training

91

Quality of Features

89

Ease of Customization

88

Breadth of Features

88

Ease of Data Integration

87

Ease of IT Administration

87

Ease of Implementation

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Vendor Support

84

Litmus Reviews

Simmona J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Litmus is amazing and secure software.

Likeliness to Recommend

8 /10

What differentiates Litmus from other similar products?

Litmus designed affordable, quality, and standard mechanisms for digital marketing, which will increase the number of individuals that know or understand the ideas of the company. Besides, litmus creates the solutions for email communications, a form that increases the direct discussion within the company setup, and there’s a considerable improvement in the digital world. Finally, this tool supports the optimization of concepts, and content, which expands the company's product list or assortment.

What is your favorite aspect of this product?

Litmus Builder is a simple solution to make templates collaboratively, figure out problems in code, and implement responsive templates. You’ll be able to add modules, set up whole style and colors, and even analyze your campaign performance. QA process is seamless and collaborative. You’ll be able to set your template proofs, link proofs, basically, your entire QA chart and simply complete the method ensuring zero errors.

What do you dislike most about this product?

It can typically be a bit slow to update. Which isn’t simply the previews. I will typically softly test my emails in Mailchimp first because the browser view is slow to update in Litmus. The previews take quite a while of course, however, I understand why.

What recommendations would you give to someone considering this product?

Litmus offers effective email selling choices to users’ that save time. It further, permits nice practices for the checklists and giving feedback sharing that makes it completely different from choices out there.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Cons

  • Under Delivered
  • Less Transparent
  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy to use, but a bit pricey for startups.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Charges for Enhancements

Jennifer r.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Litmus review.

Likeliness to Recommend

9 /10

What differentiates Litmus from other similar products?

It is user friendly. It is very reliable and trustworthy It is cost effective.

What is your favorite aspect of this product?

Cost effective. It is user friendly.

What do you dislike most about this product?

No negative feedback

What recommendations would you give to someone considering this product?

I would recommend it to others.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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