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Liferay

Liferay Digital Experience Platform

Composite Score

6.2 /10

CX Score

6.1 /10

13 Reviews Write a Review

What is Liferay Digital Experience Platform?

Liferay DXP provides a robust platform to build your site on quickly and serve it to all clients—desktop, mobile, or anything in between. It provides all the standard applications you need your site to run. It provides an easy to use development framework for new applications or customization. On top of this, Liferay DXP is developed using an open source methodology, by people from around the world. The code base is solid, reliable, and stable in mission critical deployments in diverse industries.

Company Details

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Liferay Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Liferay Digital Experience Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

92 Plan to Renew

69 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Liferay Digital Experience Platform?

8% Negative

0% Neutral

92% Positive

Pros

Reliable
Inspires Innovation
Enables Productivity
Unique Features

Cons

Less Generous
Under Delivered
Less Fair

Feature Ratings

Average 77

Content Security

Web Publishing Capabilities

Social Media Integration

Content Repository

Standard Templates

Management Interface

Translation Facilitation

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Average 70

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Liferay Digital Experience Platform Reviews

Mario R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Fantastic product but not for everyone

Likeliness to Recommend

8 /10

What differentiates Liferay Digital Experience Platform from other similar products?

Liferay is a leader in web portals. In last few years they have added new products and features which are sometime too much for a small company

What is your favorite aspect of this product?

Continuous improvements of the features

What do you dislike most about this product?

Too many features which are not for everyone

What recommendations would you give to someone considering this product?

Integrations with other products are going to be a pain

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Respectful

James B.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

I hate Liferay...

Likeliness to Recommend

4 /10

What differentiates Liferay Digital Experience Platform from other similar products?

It's crapper and more expensive than most other CMS platforms that deliver a similar service... so nothing other than the fact that its not great.

What is your favorite aspect of this product?

I quite like the way structures and templates are built but other than that its generally a hateful product.

What do you dislike most about this product?

Everything - it's slow, its expensive, its time-consuming, Steep learning curve when coaching new starters. What's there to like? The product is dismal.

What recommendations would you give to someone considering this product?

Save your money and invest in something worthwhile.

Cons

Less Reliable
Less Performance Enhancing
Less Productive

Bryan Cesar M.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

"Fantastic product! "Easy to use, and affordable"

Likeliness to Recommend

8 /10

What differentiates Liferay Digital Experience Platform from other similar products?

Its wide range of features, solid knowledge base, and capacitation program

What is your favorite aspect of this product?

Business and IT-friendly

What do you dislike most about this product?

Few languages are supported in the state of art. Only proprietary language may use full features

What recommendations would you give to someone considering this product?

Clear define your business necessities before contact vendor in order to receive a more assertive proposal

Pros

Fair
Altruistic
Continually Improving Product
Reliable

How We Deliver

Liferay Digital Experience Platform

What is Liferay Digital Experience Platform?

Company Details

Need Assistance?

Liferay Digital Experience Platform Ratings

76 Likeliness to Recommend

92 Plan to Renew

69 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love Liferay Digital Experience Platform?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Liferay Digital Experience Platform Reviews

Mario R.

Fantastic product but not for everyone

Likeliness to Recommend

Pros

James B.

I hate Liferay...

Likeliness to Recommend

Cons

Bryan Cesar M.

"Fantastic product! "Easy to use, and affordable"

Likeliness to Recommend

Pros

Title

Feature Ratings

Content Security

Web Publishing Capabilities

Social Media Integration

Content Repository

Standard Templates

Management Interface

Translation Facilitation

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training