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KORONA POS Logo
KORONA POS Logo
COMBASE USA Inc

KORONA POS

Composite Score
7.0 /10
CX Score
6.8 /10
Category
KORONA POS
7.0 /10

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details


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Awards & Recognition

KORONA POS won the following awards in the Retail POS category

KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative
4% Neutral
83% Positive

Pros

  • Transparent
  • Respectful
  • Fair
  • Trustworthy

Feature Ratings

Average 77

Sales Transactions

83

Analytics and Reporting

79

PCI and EMV Compatible

78

Pricing Promotions

77

Customer Account Management

76

Employee Management

73

Cash Register Point of Purchase Devices

72

Inventory Control

69

Online Integrations Web Store

68

Loyalty Program

67

Employee Mobile

65

Vendor Capability Ratings

Average 73

Vendor Support

80

Ease of Implementation

76

Ease of IT Administration

75

Quality of Features

74

Breadth of Features

74

Ease of Data Integration

73

Ease of Customization

72

Availability and Quality of Training

72

Business Value Created

71

Product Strategy and Rate of Improvement

68

Usability and Intuitiveness

67

KORONA POS Reviews

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Easy to use, friendly interface.

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Amir S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent experience to use Korona POS. Love it.

Likeliness to Recommend

7 /10

What differentiates KORONA POS from other similar products?

Rubi, Passport.

What is your favorite aspect of this product?

Product update. You can add and remove a product with some clicks.

What do you dislike most about this product?

Most of the time when someone wrongly use a pin pad The pos have not any feature to stop the sale.

What recommendations would you give to someone considering this product?

Need some more work on pos hang on.

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Caring

Randy R.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

High quality (fast/reliable), capable platform!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Its architecture is unique, which brings many capabilities along with speed and reliability. Perfect for today's businesses needing to do quality commerce. A retail business consists of a customer experience eco-system. This eco-system must work seem-less together from the consumers point of view. However, we all know situations are always unique, business to business. The software solution must be capable of supporting multiple integrations while maintaining the integrity of the enterprise data set. Korona POS is second to none at this, allowing connections both to live POS transactions and cloud backend data.

What is your favorite aspect of this product?

The depth in the feature set winds up making the biggest difference day to day, as long as it is efficient and reliable. I have seen features in the program that do not exist in most other programs. The company has now celebrated its 26th anniversary. This is quite significant for a technology company and brings many benefits, ideas and solutions to the discussion. One key example of this is the diligent software release schedule that is maintained, communicated and documented! Each release, offers new features that many users can start enjoying immediately, plus they encourage feature suggestions as well to continue ideal development.

What do you dislike most about this product?

This POS app solution is open architecture, meaning it can run on Windows, MAC OS, and Linux. Each of these environments have their own pros and cons and supporting all of them is difficult and cumbersome. There is a different level and method of support for each. So, would want to choose a standard platform for the business. Note, this does not apply to the cloud back end, only the POS application. The chosen platform for the POS application will dictate how you get support, so important over the long term.

What recommendations would you give to someone considering this product?

If you are evaluating the solution, do not make your final decision on a particular feature. Say one program has a feature/function you desire that does not exist in Korona POS at this time, and maybe it will need to be added. You will be shocked to find out how easy customizations can be added to the solution. This is the reason the platform is so important. Businesses do change over time and need to add features that help them compete in today's commerce environment. Korona POS allows for this with minimal extra effort or by purchasing third party connections to finish out the ideal ecosystem for your consumer experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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