What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Service Scheduling
Billing and Invoice Management
Quotes and Estimates
GPS Tracking
Mobile App
Field Service Knowledge Management
Dashboards, Analytics and Reporting
Field Sales Enablement
Online Booking
Field Service Workflow Management
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Jobber Reviews
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2023
Easy to use!
Likeliness to Recommend
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Tarini S.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Great to use
Likeliness to Recommend
What differentiates Jobber from other similar products?
Easy to use and understand
What is your favorite aspect of this product?
Outlay is great
What do you dislike most about this product?
Pricing is a little expensive for small businesses
What recommendations would you give to someone considering this product?
The pricing should be reduced a little
Pros
- Continually Improving Product
- Performance Enhancing
- Saves Time
- Friendly Negotiation
Cons
- Inhibits Innovation
- Less Caring
- Under Delivered
Maria Q.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Order and scheduling of projects in Jobber
Likeliness to Recommend
What differentiates Jobber from other similar products?
Our company dedicated to consulting and project development uses Jobber to manage all our work in one place in an orderly and efficient way, it is possible to send project progress, schedule delivery dates and send quotes via email or text messages, maintaining constant communication with the client and providing security, which gives us greater confidence in the market.
What is your favorite aspect of this product?
Jobber allows us to have each project organized and very orderly, allowing us to save time when looking for them and start executing the ideas to carry it out. The assignment of individual jobs gives us the possibility of assigning tasks to different technicians who at the same time work for the projects. The time tracking of employees and the technical reports they provide promote productivity and the use of available time to complete projects on time.
What do you dislike most about this product?
It would be interesting to be able to better calculate the costs and general budgets of the projects and thus have clearer data of the investments within Jobber. We would like to have a better design because we are updating our image and Jobber is lagging a little behind in aesthetics. All in all Jobber is a tool that works excellently and helps us in every step of the process to accomplish the tasks.
What recommendations would you give to someone considering this product?
It is a very complete tool to organize third party projects, it keeps our files and ideas in order and also allows us to schedule with customers to be more communicative. The cost is good based on what the tool offers, so we are satisfied in this area as well. It can be aimed at any type of company that needs to keep a constant control of the tasks to be performed by its employees, and also needs to start assigning operations to specific employees.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
