What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Quotes and Estimates
Service Scheduling
GPS Tracking
Online Booking
Mobile App
Application Integration
Billing and Invoice Management
Dashboards, Analytics and Reporting
Field Service Workflow Management
Field Sales Enablement
Field Service Knowledge Management
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Also Featured in...
Jobber Reviews
Brandon S.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Dec 2025
Been a while since I've fallen in love w/ software
Likeliness to Recommend
What differentiates Jobber from other similar products?
For us, it was its ease of use (particularly for older generation users) and the scheduling, marketing, and AI receptionist features/add-ons. It came down to Jobber vs. Housecall Pro, and I just really liked Jobber's UI and thought it would resonate well with my fellow owners and employees. Thankfully, I was right!
What is your favorite aspect of this product?
By far the customer journey. Jobber makes it so easy to move a client from request > quote > job (new feature for us coming from Quickbooks only) > invoice > and, finally, payment. The customization of the quotes and invoices is clutch for our ability to standardize product offerings but customize thereafter, and it's so much easier and nicer-looking than Quickbooks.
What do you dislike most about this product?
I still think the mobile app has a ways to go to be useful for the admin. Clearly, the app was initially built as a field tool - which I agree with this decision. However, it would be nice to be able to do more with quotes, jobs, invoices, and more as a super user as these items aren't as intuitive. Still, it's a strong app that I'm not mad about.
What recommendations would you give to someone considering this product?
Don't overthink your options and just trial the program. You'll quickly find that it has a lot more features than you probably realized initially, and hopefully it'll be a great fit for you and your business. If not, you're not out any money (or even much money if you choose to pay for a month). It integrates really well with Quickbooks and other programs. So, if you're considering leaving Quickbooks, my recommendation is to continue to use QB for expense reconciliation and profit/loss reports (and payroll, of course, if you use it for that, too), but manage all-things-customers in Jobber!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samarjeet S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2025
User friendly, easy to use
Likeliness to Recommend
What differentiates Jobber from other similar products?
Easy to use even by non IT Professionals
What is your favorite aspect of this product?
The design and user interface
What do you dislike most about this product?
lack of advanced features and good connection with quickbooks
What recommendations would you give to someone considering this product?
we combine this with quickbooks for full accounting. can't just rely on this. but it's a great product to start with.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Danielle M.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2025
Save Time and Boost Efficiency
Likeliness to Recommend
What differentiates Jobber from other similar products?
It allows me to enter any keyword and find exactly what I'm looking for, which streamlines my process of searching for positions.
What is your favorite aspect of this product?
By providing new job ideas and helping me discover positions through its search tool.
What do you dislike most about this product?
I found the setup process to be somewhat challenging, particularly towards the end. It was not clear from the beginning that there was a payment required to apply for jobs, which was an unwelcome surprise. I believe the cost should be disclosed upfront to avoid any misunderstandings or surprises later on.
What recommendations would you give to someone considering this product?
Take your time and explore
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
