What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Service Scheduling
Billing and Invoice Management
Quotes and Estimates
GPS Tracking
Mobile App
Field Service Knowledge Management
Dashboards, Analytics and Reporting
Field Sales Enablement
Online Booking
Field Service Workflow Management
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Jobber Reviews
Bruno S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Streamline your operations with Jobber.
Likeliness to Recommend
What differentiates Jobber from other similar products?
Jobber has a cloud platform that allows us to access all our data from any location and device, and any changes we make are synced immediately. It allows us to create and assign jobs, routes and schedules to our work team, as well as track their performance and location in real time. We can also make and send estimates, invoices and receipts, as well as receive payments online or in person by credit or debit card. It should be noted that in order to collect relevant data from jobs and clients, it gives us the option to design unique forms and checklists.
What is your favorite aspect of this product?
Optimization of processes and reduction of operating costs. Custom forms and checklists. Customer self-service center. Automatic emails. Behavior monitoring. Expense tracking.
What do you dislike most about this product?
The support is not as expected since sometimes it takes time to respond. There are some features that we cannot use because they are exclusively available for the US.
What recommendations would you give to someone considering this product?
Jobber is great software if you're looking for an easy and efficient way to run your field service business and connect with your customers. With it you can increase productivity and profitability, adapt your business to your needs and objectives, create and assign positions, routes and schedules to your work team, and much more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michelle H.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted May 2023
Great ! Amazing awesome
Likeliness to Recommend
What differentiates Jobber from other similar products?
It’s way more simpler to use they offer a great free trial offer to start right away I was able to book a job instantly at ease
What is your favorite aspect of this product?
You get to start with the products right away easy to book for my clients
What do you dislike most about this product?
No comment I like everything
What recommendations would you give to someone considering this product?
Definitely try jobber they are quick and easy
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Inspires Innovation
- Role: Operations
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted May 2023
You have to try
Likeliness to Recommend
Pros
- Client Friendly Policies
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
