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What is Ironclad CLM?
Evolve from manual, black-box contracts to automated, data-rich digital contracting with CLM software built for legal and business teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
91 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ironclad CLM?
Pros
- Enables Productivity
- Saves Time
- Over Delivered
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow
E-Signature
Contract Approval
Reporting Analytics
Clause Management
Contract Authoring
Obligation Management
Searchable Repository
Integration
Redlining
OCR Support
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Ironclad CLM Reviews
Jennifer H.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2023
Tons of Value
Likeliness to Recommend
What differentiates Ironclad CLM from other similar products?
Ironclad is the most customizable, out-of-the-box option on the market. The software is extremely valuable, but the Ironclad Community is priceless. They've created a space for Ironclad users to connect and share ideas unlike any other software company. Additionally, they truly listen to their customers and implement our suggestions/ideas as they are able. They roll out new product features on a frequent basis and are always looking for what is new and next.
What is your favorite aspect of this product?
As mentioned above - the Ironclad Community is priceless.
What do you dislike most about this product?
Ironclad does have a few pain points, but they are aware of them and don't shy away from discussing them. For example, the editing function in Word needs to be improved and is something they are currently working on. Another improvement that would make a huge difference for us would be the Form capturing any changes when a new version of the document is uploaded (it currently is allows for only one-way communication - the Form can update new versions of an uploaded document).
What recommendations would you give to someone considering this product?
Join the Ironclad Community! There are so many smart, amazing Ironclad users that are more than willing to talk shop, bounce ideas off of, or troubleshoot issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniel R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Innovative, highly customizable, and inspirational
Likeliness to Recommend
What differentiates Ironclad CLM from other similar products?
Ease of use and customization
What is your favorite aspect of this product?
Workflow customization and Repository reporting. The inclusion of AI is very helpful in parsing contract clauses.
What do you dislike most about this product?
Almost too customizable, where you’re on your own with some functionality that is built.
What recommendations would you give to someone considering this product?
Get a knowledgeable implementation consultant to ensure it’s tailored and optimized for launch and a contracts Manager who is well versed in Ironclad to ensure it continues to get improved after launch.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Nicholas W.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2023
Contracts Workhorse
Likeliness to Recommend
What differentiates Ironclad CLM from other similar products?
Very user-friendly design and interface. You can easily set up workflows that meet your needs.
What is your favorite aspect of this product?
The ease of use, version control, and workflow history.
What do you dislike most about this product?
Needs an update to allow turn-tracking to track internal teams (e.g., sales)
What recommendations would you give to someone considering this product?
It is a good SaaS solution to manage your contracts, creates a great opportunity to track changes and is a start to finish solution when going to market.
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
