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HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub (Social)

Composite Score
8.8 /10
CX Score
9.0 /10
Category
HubSpot Marketing Hub (Social)
8.8 /10

What is HubSpot Marketing Hub (Social)?

From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub (Social) won the following awards in the Social Media Management - Enterprise category

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HubSpot Marketing Hub (Social) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub (Social).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub (Social)?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Fair

Feature Ratings

Average 84

Dashboards and Visualization

87

Social Media Channel Integration Outbound

87

Social Media Channel Integration Inbound

87

Campaign Execution

86

Social Moderation and Workflow Management

85

Trend Analysis

84

Social Asset Management

84

Social Response Management

83

Social Post Archival

83

Contextual Analysis

79

Sentiment Analysis

78

Vendor Capability Ratings

Average 81

Quality of Features

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Implementation

81

Ease of Customization

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

HubSpot Marketing Hub (Social) Reviews

Gerald B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Complete tool for managing social networks

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

its integration with other HubSpot sales and marketing tools. This allows users to have a complete view of their marketing and sales strategy in one place, saving time and effort.

What is your favorite aspect of this product?

My favorite aspect of this tool is its ease of use. The interface is intuitive and easy to navigate, making it simple to plan and schedule posts on different social media platforms. Additionally, the tool offers a wide variety of features to analyze post performance and follower engagement.

What do you dislike most about this product?

Although it is a complete and useful tool, the price can be an obstacle for small businesses or individual entrepreneurs who have a limited budget.

What recommendations would you give to someone considering this product?

take full advantage of its analytics features. Use the detailed reports to evaluate the performance of your posts and make adjustments to your social media strategy. Plus, take advantage of automation to schedule posts and save time.

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Transparent

Chandan D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Social Media Marketing Simplified with HubSpot

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

May be its User Friendly Interface and ability to perform as All in one platform

What is your favorite aspect of this product?

Ease of Integration with other tools and its robust analytics and reporting

What do you dislike most about this product?

i dont have any dislikes

What recommendations would you give to someone considering this product?

Understand your needs, test it out and go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravina M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent Marketing Product

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

HubSpot Marketing Hub (Social) is a comprehensive social media management platform that helps businesses to create, publish, monitor, and analyse social media content. Here are some key features that differentiate it from other similar products: All-in-One Solution: HubSpot Marketing Hub (Social) is an all-in-one solution that allows businesses to manage their social media profiles, schedule posts, monitor social media conversations, and analyse social media performance, all from one centralised platform. This eliminates the need for businesses to use multiple tools for social media management.

What is your favorite aspect of this product?

HubSpot Marketing Hub (Social) users, many find its all-in-one solution and integration with HubSpot CRM to be particularly helpful. This integration allows businesses to easily track social media engagement and tie it to their overall marketing and sales strategy. Additionally, the customisation content calendar and advanced social media analytics are also highly appreciated features. Overall, HubSpot Marketing Hub (Social) provides businesses with a comprehensive set of tools to manage their social media presence effectively.

What do you dislike most about this product?

The cost of HubSpot Marketing Hub (Social) to be higher compared to some other similar social media management platforms. Some users have also noted that the platform can be a bit overwhelming and may take some time to learn how to use all of its features effectively. However, despite these potential drawbacks, HubSpot Marketing Hub (Social) is still considered to be a powerful and comprehensive tool for managing social media for businesses of all sizes.

What recommendations would you give to someone considering this product?

If you are considering using HubSpot Marketing Hub (Social), here are some recommendations to help you get the most out of the product: Take Advantage of the Free Trial: HubSpot offers a free trial of their Marketing Hub (Social) product, which allows you to test out the platform and see if it is a good fit for your business before making a commitment. Attend HubSpot Training: HubSpot offers a variety of training resources and certification programs to help users get the most out of their products. Attending training sessions can help you learn how to use the platform effectively and get the most out of its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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