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HubSpot

HubSpot ABM

Composite Score
8.2 /10
CX Score
8.3 /10
Category
HubSpot ABM
8.2 /10

What is HubSpot ABM?

Hubspot ABM Software helps unite your marketing and sales teams with collaborative, intuitive ABM tools that create seamless buying experiences for your highest-value accounts. Getting your ABM strategy set up using HubSpot tools is intuitive and fast. Use workflow templates to define your ideal customer profiles and identify good-fit target accounts. Marketing and Sales can finally use shared tools that unite them around the same data, in the same place. HubSpot’s ABM tools help you personalize content and tailor how you engage with stakeholders within an account.

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Awards & Recognition

HubSpot ABM won the following awards in the Account-Based Marketing category

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HubSpot ABM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot ABM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot ABM?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Acts with Integrity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 84

Unified Sales and Marketing Funnel

89

Account Analytics & Measurement

86

Account-Based Advertising

85

Customer Journey Modelling

82

Team Alerts

82

Personalization/Audience Targeting

81

Multichannel Campaign Management

81

Artificial Intelligence / Machine Learning

77

Vendor Capability Ratings

Average 81

Ease of Data Integration

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Business Value Created

82

Ease of Implementation

81

Ease of Customization

81

Breadth of Features

81

Quality of Features

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Vendor Support

78

HubSpot ABM Reviews

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Unlocking Smarter ABM with HubSpot

Likeliness to Recommend

9 /10

What differentiates HubSpot ABM from other similar products?

HubSpot has introduced a new feature called AI-powered account insights. This feature highlights trends, signals, and recommendations to optimize sequencing for each account. It guides managers in tailoring engagements with ideal timing to accelerate deals. Granular analytics also quantify the revenue influence of account touchpoints.

What is your favorite aspect of this product?

HubSpot ABM has robust segmentation by demographic and behavioral data to define target accounts that fit ideal customer profiles. Tailored plays are used across various channels, including email, display ads, and site messaging, to personalize account engagements based on the buying stage. Account engagement, campaign influence, and revenue attribution are measured using sophisticated analytics down to the individual contact level. Deal progress is visualized through sales stages mapped to campaigns on dashboards. To maximize deal closure, machine learning powers predictive recommendations.

What do you dislike most about this product?

HubSpot ABM integrates marketing and sales tools, but may require custom development or lack certain niche capabilities. It focuses solely on complex ABM, rather than broader marketing options.

What recommendations would you give to someone considering this product?

HubSpot ABM is the best platform for executing an account-based approach, providing tailored sequencing and clear ROI visibility. By centralizing coordinated engagements using analytics-driven insights around high-value accounts, growth outcomes accelerate exponentially. HubSpot ABM is the gold standard for any manager seeking higher conversion on vital accounts.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Rishi B.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Really easy to use. User friendly.

Likeliness to Recommend

7 /10

What differentiates HubSpot ABM from other similar products?

Good training videos online.

What is your favorite aspect of this product?

Calling feature.

What do you dislike most about this product?

Confusing data inputs.

What recommendations would you give to someone considering this product?

Not a long-term solution.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Client Friendly Policies
  • Fair

Cons

  • Commodity Features
  • Security Frustrates

Mark H.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great entry to mid level product. Would recommend

Likeliness to Recommend

8 /10

What differentiates HubSpot ABM from other similar products?

It’s easy to use and was not a difficult implementation. We are still learning best practices and are evaluating for their marketing hub offering. Overall it’s much better than our previous system as we didn’t have anything in place

What is your favorite aspect of this product?

It’s easy to use and provides good analytical data.

What do you dislike most about this product?

Some of the interface can be clunky if you don’t know how to use it or where to search for things. I think any system can be that way, not only HubSpot

What recommendations would you give to someone considering this product?

I would start with the basic offerings and add on after you see what you can do and limitations you run into.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

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