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Highspot Inc

Highspot

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Collaboration

84

Intelligent Search

83

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

Carol E.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

All-in-one and solid sales enablement platform

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Highspot is an excellent and automated tool that helps our team communicate with clients and prospects more effectively. Data-driven insights, sales automation, and tailored interaction feature all make it competitive in the market. The application also assists in creating customized training programs for sales representatives using data from actual client calls.

What is your favorite aspect of this product?

This solid sales enablement platform has helped us in creating and updating interesting content, managing all sales papers from a single site, and rapidly locating the most pertinent information to communicate with prospects. With this advanced solution, we can also assess every call using the sales enablement technology and give our associates insightful feedback. Highspot is highly adaptable thanks to the smart pages, which also let sales and marketing design unique micro-sites for clients.

What do you dislike most about this product?

The least effective component of this system is the file organizing feature. Since we mostly use the program to transfer files, I would like better file organization so that we can quickly find the file we require. Despite this, it has continued to improve and has allowed us to deploy numerous training and development programs.

What recommendations would you give to someone considering this product?

For major businesses that frequently expand their businesses, introduce new products, and engage in merger and acquisition activity, Highspot solid choice. You will find there is limitless access to communication snippets and sales metrics. Its analytics will help your marketing team determine which material is most frequently used as well as how effective it is at facilitating deal closure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Kara P.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple to use, quick and effective

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

It's a good tool for business use, and its support team does a great job of fixing any issues. When our sales team has to locate particular content for an event or distribute it to clients, we don't have to communicate with them as frequently. Keeping things organized and up to date, our marketing team has found incredibly beneficial.

What is your favorite aspect of this product?

The best ever advantage of this system is that to offer us deep insights and improved transparency across the sales cycle, Highspot platform has completely closed the loop between our marketing, sales, and customers. Among the features is content management, the capacity to communicate with prospects over the telephone and by mail, screen sharing with instant notifications, extensive analytics, interaction with current sales tools, and more.

What do you dislike most about this product?

Finding the precise content we need might occasionally be challenging as additional stuff is always being connected to the network. It might be as simple as checking sure the information is current. The search feature still seems to struggle to locate the information I'm looking for.

What recommendations would you give to someone considering this product?

I have been using this tool for a long period and I discovered that it's a fantastic tool for commercial use, and their support staff is excellent at resolving any problems. We don't have to go back and forth with our sales staff as often when they need to find specific pieces of content for an event or deliver it to clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jendrik H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Make content management easy and simple

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

Highspot is the right way go-to for sales, sales enablement, and marketing teams because it provides both a content management system and a training and coaching overlay. They help us tell the tale that the analytics are backing and help us create more interesting pages, plays, and spots.

What is your favorite aspect of this product?

In our firm for our marketing and sales departments to increase the efficiency of our sales teams, Highspot has offered us a robust and clever sales enablement platform that can be usable with other programs to get more from this. This tool allows us to improve the content, fine-tune sales pitches, and intensify industry standards.

What do you dislike most about this product?

HighSpot does have a small learning curve for inexperienced staff. Usefulness could be made easier. The UI can be confusing at first because it is not particularly intuitive. Since files typically rack up in the same folder, I desire there would be a lot of possibilities for customization of databases. At that point, I would like to have more control over how those files are managed.

What recommendations would you give to someone considering this product?

Of course, I advise using Highspot. This is a terrific solution to streamline our sales process and determine when and how to devote more time to our clients or prospects. I believe this is a fantastic approach to share with your team which material works and store content in the cloud.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

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