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Highspot Inc

Highspot

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Highspot
7.9 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

5% Negative
4% Neutral
91% Positive

Pros

  • Reliable
  • Fair
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 84

Sales Collateral Management

90

Intelligent Search

85

Application Integration

84

Collaboration

84

Onboarding and Training

83

Content Analytics and Scoring

81

Multi Device Capability

81

Next-Best-Action Recommendations

81

Lead Generation and Funnel Management

77

Vendor Capability Ratings

Average 85

Vendor Support

88

Business Value Created

88

Ease of Implementation

87

Quality of Features

86

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

85

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

80

Highspot Reviews

Peter S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A well-kept secret for accelerating B2B sales

Likeliness to Recommend

8 /10

What differentiates Highspot from other similar products?

I can search for and download relevant slides for my clients and use cases thanks to Highspot's extensive sales enablement library. Users may easily get to the appropriate material thanks to the thoughtful folder organization of the content. For both us and the organization, it is tremendously advantageous.

What is your favorite aspect of this product?

The coaching and training product from Highspot has won my undying love. It has been a game-changer for our remote-first company to reimagine how our onboarding programs currently look to deliver scalable e-learning training. It takes a lot of work to create an e-learning course, but Highspot has made it simple with its drag-and-drop design tools.

What do you dislike most about this product?

Given that there are numerous areas to verify such settings, it can occasionally be difficult for administrators to make sure users have access to the appropriate content. Although it is very flexible, it requires a carefully thought-out design so that we don't constantly feel weighed down by manual administration.

What recommendations would you give to someone considering this product?

Of course, I advise using Highspot. This is a terrific approach to streamline your sales process and determine when and how to devote more time to your clients or prospects. This is a fantastic approach to share with your team which material works and store content in the cloud. Organize your "Spots" from the start to ensure success!

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Carol E.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

All-in-one and solid sales enablement platform

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Highspot is an excellent and automated tool that helps our team communicate with clients and prospects more effectively. Data-driven insights, sales automation, and tailored interaction feature all make it competitive in the market. The application also assists in creating customized training programs for sales representatives using data from actual client calls.

What is your favorite aspect of this product?

This solid sales enablement platform has helped us in creating and updating interesting content, managing all sales papers from a single site, and rapidly locating the most pertinent information to communicate with prospects. With this advanced solution, we can also assess every call using the sales enablement technology and give our associates insightful feedback. Highspot is highly adaptable thanks to the smart pages, which also let sales and marketing design unique micro-sites for clients.

What do you dislike most about this product?

The least effective component of this system is the file organizing feature. Since we mostly use the program to transfer files, I would like better file organization so that we can quickly find the file we require. Despite this, it has continued to improve and has allowed us to deploy numerous training and development programs.

What recommendations would you give to someone considering this product?

For major businesses that frequently expand their businesses, introduce new products, and engage in merger and acquisition activity, Highspot solid choice. You will find there is limitless access to communication snippets and sales metrics. Its analytics will help your marketing team determine which material is most frequently used as well as how effective it is at facilitating deal closure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Kara P.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple to use, quick and effective

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

It's a good tool for business use, and its support team does a great job of fixing any issues. When our sales team has to locate particular content for an event or distribute it to clients, we don't have to communicate with them as frequently. Keeping things organized and up to date, our marketing team has found incredibly beneficial.

What is your favorite aspect of this product?

The best ever advantage of this system is that to offer us deep insights and improved transparency across the sales cycle, Highspot platform has completely closed the loop between our marketing, sales, and customers. Among the features is content management, the capacity to communicate with prospects over the telephone and by mail, screen sharing with instant notifications, extensive analytics, interaction with current sales tools, and more.

What do you dislike most about this product?

Finding the precise content we need might occasionally be challenging as additional stuff is always being connected to the network. It might be as simple as checking sure the information is current. The search feature still seems to struggle to locate the information I'm looking for.

What recommendations would you give to someone considering this product?

I have been using this tool for a long period and I discovered that it's a fantastic tool for commercial use, and their support staff is excellent at resolving any problems. We don't have to go back and forth with our sales staff as often when they need to find specific pieces of content for an event or deliver it to clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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