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Highspot Inc

Highspot

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Collaboration

84

Intelligent Search

84

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

Abraham R.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

An effective sales enablement solution

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

I found Highspot cozy to work on as its all aspects are surely honestly remarkable and the total gadget is superbly geared up having all the fantastic aspects in one place that flip it low in cost and also makes it handy for users to control and get entry to matters from one place.

What is your favorite aspect of this product?

The interesting person interface makes it convenient to maintain things ready and have a whole aspect in one means, its elegant and polished interface makes it basic for us to steer and acquire it to the desirable leads and exchange matters accordingly. On the pinnacle of that, I can easily and immediately formulate my sales approach because it indicates the modern phase of every contract.

What do you dislike most about this product?

I adore all the elements of this system that I've utilized but what I despise about HighSpot is that this machine does not allow me to set up consumer repayments to acquire extra than one repayment over time. I can solely take one cost from a consumer and manually erect the subsequent payment.

What recommendations would you give to someone considering this product?

In my opinion, HighSpot is in all likelihood a good suit for all large to small teams, for each who is fantastically knowledgeable and less skilled it is a captivating tool to maximize their sales, accomplish more in less time, and close greater deals. In addition to that, it is additionally beneficial for on-the-spot collaboration.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Robert P.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Popular and powerful system for sales teams

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

Highspot is my preferred sales enablement tool and I suggest it to all sales teams. It was my biggest supporter that made my lifestyle exceedingly easier, cut down my working hours, and benefited me in governing my deals, making it efficient to act on them. HighSpot is like a magnificent helpful system.

What is your favorite aspect of this product?

Why I admire the Highspot tool greatly is its seamless and countless integrations that always drive extraordinary sales. Lead-capturing, and documenting statistics are two other interest-grabbing and fantastically really helpful components that helped us in growing our database, maximizing sales, and making greater nice commercial enterprise judgments. Its neat interface has introduced remarkable easiness and glamor to our work by supplying stunning working ways.

What do you dislike most about this product?

The biggest hassle is with its phoning method. We every now and then conflict with its calling appliance every time we want to make calls to our team contributors or customers. The audio quality is something that does let me down sometimes in front of my clients.

What recommendations would you give to someone considering this product?

HighSpot is not only a popular and effective sales enablement solution however it is additionally an accurate helper for any individual who is not too tech seavy at web development or design and picks having all wanted equipment in one area in a unified and based drag-and-drop layout for developing landing pages and email templates.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Peter S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A well-kept secret for accelerating B2B sales

Likeliness to Recommend

8 /10

What differentiates Highspot from other similar products?

I can search for and download relevant slides for my clients and use cases thanks to Highspot's extensive sales enablement library. Users may easily get to the appropriate material thanks to the thoughtful folder organization of the content. For both us and the organization, it is tremendously advantageous.

What is your favorite aspect of this product?

The coaching and training product from Highspot has won my undying love. It has been a game-changer for our remote-first company to reimagine how our onboarding programs currently look to deliver scalable e-learning training. It takes a lot of work to create an e-learning course, but Highspot has made it simple with its drag-and-drop design tools.

What do you dislike most about this product?

Given that there are numerous areas to verify such settings, it can occasionally be difficult for administrators to make sure users have access to the appropriate content. Although it is very flexible, it requires a carefully thought-out design so that we don't constantly feel weighed down by manual administration.

What recommendations would you give to someone considering this product?

Of course, I advise using Highspot. This is a terrific approach to streamline your sales process and determine when and how to devote more time to your clients or prospects. This is a fantastic approach to share with your team which material works and store content in the cloud. Organize your "Spots" from the start to ensure success!

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

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