What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Application Integration
Onboarding and Training
Intelligent Search
Collaboration
Multi Device Capability
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Stefan H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Organizing, storing, and sharing sales
Likeliness to Recommend
What differentiates Highspot from other similar products?
Above all, it increases the level of cooperation between our Sales Training & Enablement department, the field, and marketing. We have never had the advantage of finding materials quickly or reusing the most recent content. Once we incorporate SFDC, I'm sure we'll achieve even greater synergy.
What is your favorite aspect of this product?
I enjoy putting together a personalized selection of content for a customer and then seeing what they have read and how much time they have spent on each page, which enables me to have more pertinent conversations with them in the future. Our pitches' content has been improved. As a consequence, potential customers will like working with us.
What do you dislike most about this product?
Search engine technology still has a lot to learn before it can perform to its full potential. When we type a phrase into the search bar and then click on a document, we are not immediately returned to the time we entered; instead, we must perform more searches inside the page to find it.
What recommendations would you give to someone considering this product?
Think about using a single platform for enabling. When everything is put together, management and measurement are considerably simpler! It's a fantastic tool for business, and their support staff is excellent at resolving our problems. That's why I advise using this tool so that you and your business can work quickly and generate revenue using a solid strategy.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Daniel K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Organize the internal content very well
Likeliness to Recommend
What differentiates Highspot from other similar products?
It allows us to upload current marketing materials to Highspot so that our sales team can use this content. We also enjoy the analytics functionality to show us what content hasn't been updated within a certain period of time.
What is your favorite aspect of this product?
Organize and display advertising material, Allows you to create smart pages, very easy to navigate, create and launch new content and informative pages for our team, Keeps materials organized, allows you to edit documents online, is good for file sharing promoting collaboration between the team.
What do you dislike most about this product?
The directory could be improved. Uploading and tagging documents is sometimes cumbersome.
What recommendations would you give to someone considering this product?
it is ideal for organizations that have many internal documents that people need to refer to constantly
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Cons
- Less Generous
- Less Transparent
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Awesome content management platform!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Caring