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Highspot Inc

Highspot

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Collaboration

84

Intelligent Search

84

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Organizing, storing, and sharing sales

Likeliness to Recommend

7 /10

What differentiates Highspot from other similar products?

Above all, it increases the level of cooperation between our Sales Training & Enablement department, the field, and marketing. We have never had the advantage of finding materials quickly or reusing the most recent content. Once we incorporate SFDC, I'm sure we'll achieve even greater synergy.

What is your favorite aspect of this product?

I enjoy putting together a personalized selection of content for a customer and then seeing what they have read and how much time they have spent on each page, which enables me to have more pertinent conversations with them in the future. Our pitches' content has been improved. As a consequence, potential customers will like working with us.

What do you dislike most about this product?

Search engine technology still has a lot to learn before it can perform to its full potential. When we type a phrase into the search bar and then click on a document, we are not immediately returned to the time we entered; instead, we must perform more searches inside the page to find it.

What recommendations would you give to someone considering this product?

Think about using a single platform for enabling. When everything is put together, management and measurement are considerably simpler! It's a fantastic tool for business, and their support staff is excellent at resolving our problems. That's why I advise using this tool so that you and your business can work quickly and generate revenue using a solid strategy.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Daniel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Organize the internal content very well

Likeliness to Recommend

9 /10

What differentiates Highspot from other similar products?

It allows us to upload current marketing materials to Highspot so that our sales team can use this content. We also enjoy the analytics functionality to show us what content hasn't been updated within a certain period of time.

What is your favorite aspect of this product?

Organize and display advertising material, Allows you to create smart pages, very easy to navigate, create and launch new content and informative pages for our team, Keeps materials organized, allows you to edit documents online, is good for file sharing promoting collaboration between the team.

What do you dislike most about this product?

The directory could be improved. Uploading and tagging documents is sometimes cumbersome.

What recommendations would you give to someone considering this product?

it is ideal for organizations that have many internal documents that people need to refer to constantly

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Cons

  • Less Generous
  • Less Transparent
  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Awesome content management platform!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Caring

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